Feb 2024 – Jun 2025 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

Jul 2021 – Feb 2024 · 2 yrs 7 mos · Noida, Uttar Pradesh, India

• Designed and engineered HEYO, a high-performance, scalable, and reliable telephony tool with microservices, ensuring seamless business-client communication. Owned and managed the entire backend system, spearheading its development and optimization for enhanced functionality and efficiency.
• Implemented a secure 2-way authentication service with mobile OTP and JWT tokens, ensuring robust user verification and enhancing overall data protection achieving a marginal increase in user trust and satisfaction. This provides a safer and more trustworthy user experience.
• Created a seamless one-click account setup feature at HEYO using Celery, elevating user experience. Applied asynchronous programming for smooth interface interactions. Integrated the feature, leading to a 25% reduction in customer app abandonment.
• Improved application interface loading speed using different databases. Leveraged creative thinking to meet diverse requirements across various programming languages resulting in high-quality deliverables.
• Achieved seamless and efficient data scaling by using SQS and autoscaling. Engineered Python libraries to maximize code reusability within our microservices architecture, enhancing scalability and performance.
• Dramatically sped up the call log loading in the calling app by incorporating ElasticSearch, leading to substantial performance boosts. Significantly improved user experience by cutting down the call log fetch API time from 1.2 seconds to an impressive 100 milliseconds.
• Spearheaded comprehensive documentation for the codebase, actively engaging in code reviews to uphold rigorous quality standards and foster efficient collaboration. Additionally, provided mentorship to team members, contributing to their professional growth and skill development.

Jul 2020 – Jul 2021 · 1 yr · India · On-site

• Resolved performance bottlenecks through profiling and code optimization, resulting in faster response times. Maintained comprehensive documentation for the codebase and actively contributed to code reviews, ensuring high-quality standards and efficient collaboration.
• Implemented a strong API rate limiter to boost system security, preventing potential threats and abuse. By managing request rates, it saves operational costs, avoids resource strain, and ensures smooth performance. This proactive step improves system resilience and cost-effectiveness.
• Developed and deployed data analytics and reporting tools, yielding actionable insights for informed decision-making. The implementation led to a 20% increase in efficiency and a 15% reduction in operational costs, underscoring its impact on identifying and optimizing areas for improvement.

Mar 2018 – Jul 2020 · 2 yrs 4 mos · Bangalore

• Transformed a manual process into an automated feature in the product, reducing the turnaround time for client by an impressive 70%. Eliminated manual intervention, streamlining efficiency and enhancing client satisfaction.
• Developed a streamlined data collection module, utilizing Django AWS resources and the factory design pattern, achieved a remarkable 200% reduction in data fetching time.
• Transformed a manual access-granting process into an automated system using Django models, achieving a remarkable 60% reduction in processing time. This enhancement not only streamlined operations but also significantly improved the user experience, showcasing a tangible impact on efficiency and user satisfaction.
• Developed APIs and adhered to the Test-Driven Development (TDD) approach, crafting robust solutions, validating the efficacy of the unit tests and ensuring reliable, high-quality code.