Aug 2023 – Jan 2025 · 1 yr 5 mos · Bengaluru, Karnataka, India · Hybrid

• Driving HR Operations efficiencies.
• Partnered cross-functionally and across theaters.
• Leverage data to drive process improvements.
• Day-to-day inquiries, including policies and procedures.
• Building and managing stakeholder relationships.
• Identify and execute on opportunities to improve HR processes and Workday automations.
• Provide data insights through visual data.
• Leading, identify off-boarding, onboarding optimisation opportunities.
• Conducted quarterly business reviews with stakeholders.
• Partnered closely with the People Business Partners and HRIS (Workday)
• HR operation escalation management.
• Experienced in workday data management.
• Productivity management and enhancement planning.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Initiated new projects that resulted in increased productivity across all departments.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Recruited and hired qualified candidates to fill open positions.
• Own SOX and other internally audited data integrity controls, partnering with People Operations and HRIS (Workday) teams to execute.
• Partner with operational stakeholders such as People Analytics, InformationSecurity, Internal and External Audit, HRIS(Workday), and People Operations teams.
• Perform ad hoc data analysis and auditing as requested.
• Responsible for handling end to end Audit of the entire HR Operation processes and procedures.

May 2022 – Aug 2023 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Project Panning, documentation and execution
• Productivity management and enhancement planning.
• Worked on escalation management for HR operations
• Writing and updating knowledge base articles/content
• Leading/identify off-boarding/on-boarding optimization opportunities.
• Change Management and communications
• Worked on projects assigned by Project Management Office
• Understand, maintain and adhere to global compliance standards
• Identify and execute on opportunities to improve HR processes
• Tier 2 subject matter expert for HR Advisor and Operations escalations
• Partnering with HRIS to automate the HR processes in Workday

Sep 2018 – May 2022 · 3 yrs 8 mos · Bengaluru, Karnataka, India

• Respond to internal and external HR related inquiries or requests and provide assistance.
• Data entry into HR systems (creating jobs, locations changes, terminations, updating employee records - address, status)
• Data audit and analysis within various HR systems and address data variances found during audits by collaborating with data owners and business users.
• Raise issues due to data variances and handle confidentiality of data by following established confidentiality standards.
• Provide reporting support on ad hoc projects or requests.
• Dedicatedly find inefficiencies in processes and suggest process improvements, document suggestions, and present proposals to team with confidence.
• Consistently propose quality solutions by collecting extensive data, conducting research and presenting a recommended solution.
• Support and resolve with all queries/issues from payroll/statutory compliance perspective
• Responsible for handling end to end Audit of entire HR Operations process and procedures.
• Timely Updating of HR policies and procedures
• Liaise with other departments or functions (payroll, benefits etc.)
• Employee Time off and LOA management
• Working with Vendor for insurance, medical benefit enrolment and claims.
• Assist in ad-hoc HR projects, like collection of employee feedback.
• Experienced in workday data management and data quality assurance.

Apr 2018 – Aug 2018 · 4 mos · On-site

• Primary responsibilities is to provide resolution to employee and manager inquires as well as transactional and operational support to HR Business Partners and HR Knowledge Centre’s for specialized services (Talent Acquisition support, Annual HR Programs, Employee Separations, Reporting & Analytics, Data Management, etc.); High level knowledge in functional areas of HR processes and programs.
• Providing resolutions to a wide range of problems. Using judgement within defined policies and practices. Ensure Tasks are completed with accuracy and in an efficient manner, within SLAs. Multiple interactions and coordination of activities cross functioning to resolve inquiry.
• Additional areas of functional expertise in Talent Acquisition (Process pre-employment background checks, offer letters, processing candidates to hired and handling pre-employment inquiries), HR Program Support, and On-boarding.
• Updating relevant HR system(s) to ensure consistent, accurate, and timely data entry.
• Proficient knowledge of Infocentral and HR Reporting systems. Produce medium to complex scheduled or adhoc reports to meet customer needs.
• To ensure compliance with requirements established by company procedures, local government regulations, and audit requirements.
• Have participated in and had driven process improvement initiatives for functional area of expertise.
• Managing HR Tickets in Service Now case management
• Experienced in Workday data management and transaction activity

May 2016 – Apr 2018 · 1 yr 11 mos · On-site

• Hire employees and process hiring related paper work.
• Prepare and maintain employment records related to events such as hiring, transfers, or promotions, using
• Human resources management system software.
• In direct contact with the GI team and get the approval for the VISA to hire the candidate.
• Providing great customer service while answering questions and providing update status regarding any pre-employment onboarding
• Complete, verifies and maintain form like I-09, I-07, I-14 etc.
• Responsible for initiating background check, scheduling drug screens and validating the results.
• Processing of Promotions and transfers.
• Assists or prepare correspondence as requested.
• Prepare new employee files.
• Actively organize and participate in all Employee engagement activity.
• Managing HR Tickets in Enwisen case management.
• Extensive recruiting and applicant tracking system experience.
• Strong proficiency with Taleo, Kenexa, Workday and PeopleSoft.
• Accountable for accurate completion of the new hire paperwork and personnel files.
• Train new members on onboarding team.
• Participate in UAT and system implementation of Workday.

Nov 2014 – Apr 2016 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Assist in recruiting and scheduling interviews for US and Canada Candidates.
• Scheduling Video interview using HireVue tool
• Coordinating with interviewer and candidates with regards to their availability.
• Keeping a track record of candidate using ATAS tool and coordinating with recruiters.
• Trained new joiners on different process
• Extensive hands on experience in using Taleo (Accenture Talent Acquisition System aka ATAS).
• Posted requirements through portals,career builder, Indeed and Job Bank.
• Communicate with peers by sharing recruiting best practices and providing accurate, thorough documentation on contract employees in applicant tracking systems or other documentation tools.
• Proficient in using Accenture TRM tool (Avature