Ojaswee Deepak Bajaj

CEO

India9 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 7+ years in US Mortgage and Title Operations.
  • Led teams of 50+ FTEs in high-volume operations.
  • Expert in fraud prevention and operational performance.
Stackforce AI infers this person is a Fintech Operations Leader with a focus on Cyber Fraud Prevention.

Contact

Skills

Core Skills

Operations ManagementCustomer Relationship Management (crm)

Other Skills

Team ManagementAnalytical SkillsOrganization SkillsOral CommunicationWritten CommunicationData LeakageAttention to DetailRisk ManagementTeam PerformancePerformance ManagementInterpersonal SkillsFraud DetectionFraud AnalysisPaymentsUsability Testing

About

Operations leader with 7+ years of progressive experience in US Mortgage and Title Operations, currently leading India operations for an affiliate of Fundingshield - Balboa Tech. Oversee 50+ FTEs across multiple verticals, managing high-volume title review, transaction-level cyber security verification, SLA governance, and client delivery excellence. Proven track record of scaling teams, launching new revenue-generating verticals, optimizing workforce planning, and driving quality-focused operational performance.

Experience

9 yrs 2 mos
Total Experience
2 yrs 3 mos
Average Tenure
4 yrs 1 mo
Current Experience

Balboa tech pvt ltd

2 roles

Associate Vice President

Promoted

Apr 2024Present · 2 yrs 1 mo

Assistant Manager - Operations

Apr 2022Apr 2024 · 2 yrs

Customer Relationship Management (CRM)Team ManagementOperations Management

Better

2 roles

Operations Team Lead

Promoted

Apr 2021Apr 2022 · 1 yr

Customer Relationship Management (CRM)Analytical SkillsOperations Management

Operations Analyst

Oct 2019Apr 2021 · 1 yr 6 mos

Organization SkillsOral CommunicationOperations Management

Natwest group

2 roles

Customer Support Specialist

Aug 2018Aug 2019 · 1 yr · Gurugram, Haryana, India

Customer Support Specialist

Aug 2018Aug 2019 · 1 yr · Gurugram, Haryana, India

Mtv india

Marketing Internship

Jan 2016Aug 2017 · 1 yr 7 mos · New Delhi Area, India

Education

PGDAV College

Bachelor of Commerce (BCom)

Jan 2015Jan 2018

Ryan International School

Jan 2001Jan 2015

Stackforce found 100+ more professionals with Operations Management & Customer Relationship Management (crm)

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