Apr 2021 – Sep 2021 · 5 mos · Bengaluru, Karnataka, India

• Served as a Scrum Master in facilitating agile ceremonies, including Sprint Planning, Backlog Grooming, Daily Stand-Up, Sprint Review, Sprint Retrospective, Defect Triage Meeting.
• Functioned as an Agile Coach to Promote and reinforce Agile principles and practices within the development team.
• Facilitated communication and collaboration within the development team and with stakeholders.
• Removed impediments and obstacles that hinder the team's progress.
• Worked closely with Product Owners and stakeholders to groom and prioritize the backlog of Product development team.
• Ensured that user stories are well-defined, estimated, and aligned with project priorities.
• Tracked and reported key metrics related to development projects, such as Sprint Velocity, Release Burndowns and Team Performance.
• Provided regular updates to stakeholders on project progress.
• Identified and Mitigated risks that may impact the successful delivery of development projects proactively.
• Collaborated with the team to develop contingency plans when necessary.
• Collaborated with other Scrum Masters, product teams, and stakeholders to ensure alignment and coordination across Product development initiatives.
• Be the Single Point of Contact (SPOC) for all external communications.

Aug 2015 – Apr 2021 · 5 yrs 8 mos · Bengaluru Area, India

• Facilitated in Requirement Workshop with the Business Stakeholders, Executives and Product Manger to understand Business Processes and get high level requirements in the form of Epics documented
• Facilitated the meeting between Product Manager and the Product Owner to arrive at the Product Backlog in the form of Features and ordered them based on the priority
• Worked with Product owner for project scope and objectives
• Partnered with Product Owners, Technical Leads, Stakeholders through the Sprint Zero discovery
• and initial Product Backlog development to ensure teams are set up for success
• Ensured that user stories are well-defined, estimated, and aligned with project priorities
• Performed daily activities such as Progress Tracking, Resource Management and Escalation
• Measured and monitored progress at clearly defined points in the process to ensure that the project is on track for delivery
• Facilitated the Scrum ceremonies, i.e., Sprint Planning, Backlog Grooming, Daily Stand-Up, Sprint Review, Sprint Retrospective, Defect Triage Meeting
• Tracked and reported key metrics related to development projects, such as Team Sprint Velocity, Sprint Burndown Chart, Sprint Burnup Chart and Team Performance to all the stakeholders
• Identified, resolved, and removed blockers that impede the team's delivery ability
• Provided regular updates to stakeholders on project progress
• Identifies Work Breakdown Structure (WBS), task dependencies, identifies and assigns specific resources, obtains task effort and duration estimates and creates/tracks project schedule
• Represented the team at the Scrum of Scrum (SoS), collaborate with the other Scrum Masters to ensure execution alignment within the program
• Identified and Mitigated risks that may impact the successful delivery of development projects proactively.
• Collaborated with the team to develop contingency plans when necessary
• Coached the team members and the organization on Enterprise Agile framework, methodologies, best practices, and values

Apr 2013 – Jun 2015 · 2 yrs 2 mos · Doha, Qatar

• Participated in Requirement Workshop with the Business Stakeholders, Executives and Product Manger to understand Business Processes and get high level requirements in the form of Epics documented.
• Interacted constantly with Product Manager to discuss and arrive at the Product Backlog in the form of Features and ordered them based on the priority.
• Drove product requirements definition including writing User Stories and the Acceptance Criteria from the Product Backlog.
• Worked on Process Flow Diagrams, Sequence Diagrams, State Machine Diagrams to detail out the requirements.
• Worked on the Low-Fidelity wireframes and got it approved from the Product Manager.
• Liaised with Development Team in managing and grooming the Sprint Backlog.
• Collaborated with the User Interface / User Experience team to review and approve the designed High Fidelity User Interface / User Experience screens during UI / UX Collaboration Meeting.
• Worked closely with the Development Team and Testing Team in providing Functional Clarification in the BA and DEV Collaborative Review Meeting.
• Presented the Demonstration on the User Interface and application to the all the stakeholders.
• Reviewed and Signed-off the Test Plan, Test Scenarios and Test Case of Testing Team.
• Involved in the Scrum ceremonies, i.e., Sprint Planning, Backlog Grooming, Daily Stand-Up, Sprint Review, Sprint Retrospective, Defect Triage Meeting.

May 2012 – Nov 2012 · 6 mos · Chennai

• Involved in the planning, progress tracking, resource management and escalation
• Reviewing estimates and estimating assumptions for the project’s schedule
• Measuring and monitoring progress at clearly defined points in the process to ensure that the project is delivered on time

Mar 2010 – May 2012 · 2 yrs 2 mos · Johannesburg Area, South Africa · On-site

• Interacted with the different vendors in understanding the list of features and identified the requirements the vendor provides.
• Documented the Interface Requirements for Morningstar - Investec Management Systems Interface.
• Documented the Service Level Agreement with Morning Star.
• Created Data Mapping of the fields Price File and Foreign Exchange Rate File and Investec Management Systems.
• Documented the Functional Requirements Specifications (FRS) by Co-orienting with Investec Technical Head.
• Prepared Test Plan, Test Scenarios, Test Cases, and performed System Testing and Integration Testing using Web Services.
• Performed Database Testing / Backend Testing by writing heavy SQL queries and executed them to check the Integrity, Accuracy and Consistency of Database.
• Prepared Regression Test Cases to perform Regression Testing.
• Tracked the Defects, followed up with the development team until resolution.
• Involved in developing test cases for User Acceptance Testing and assisted the UAT users during UAT Testing.
• Played a role of UAT Co-Ordinator between IT Team and Business Team during User Acceptance Testing.
• Supported the application in coordination with the vendors during warranty got the knowledge transferred after the warranty was over.

Apr 2009 – Feb 2010 · 10 mos · Baltimore, Maryland, United States · On-site

• Facilitated meetings with the client and stakeholders to interview and gather functional requirements.
• Documented the requirements in the form of Business Requirements Documents (BRD) and ensured that Co-oriented with Business Team to get the Business Requirements Documents signed off.
• Translated the Business requirements into techno-functional requirements in the form of Functional Requirements Specifications (FRS) by Co-orienting with Technical Unit Heads.
• Prepared the User Interface Prototype / Wireframes, sitemaps and presented the same to the Business Unit heads and obtained signoffs from them.
• Worked on Use Case Specification containing the Business Workflow Diagrams, Activity Diagrams (Process Flow Diagrams), Sequence Diagrams, State Machine Diagrams and Use Case Diagrams followed the UML methods.
• Created and managed Requirement Traceability Matrix (RTM) to map the requirements to the test cases.
• Prepared Test Plan, Test Scenarios, Test Cases, and performed System Testing and Integration Testing.
• Wrote SQL Queries to perform backend testing and to verify the integrity and accuracy of the data.
• Prepared Regression Test Cases to perform Regression Testing.
• Tracked the Defects, followed up with the development team until resolution.
• Developed User Manual for the application and provided training for the end-user.

Jun 2008 – Mar 2009 · 9 mos · Moses Lake, Washington, United States · On-site

• Co-oriented with the SAP Functional Consultants & Business in understanding the Business functionalities to write Test Scenarios, Test Cases and to work on System Testing.
• Performed thorough Integration and Regression Testing of the application.
• Tracked the Defects, followed up with the development team until resolution.
• Recorded and Reported Test progress, accuracy, and quality to Project Lead.

Apr 2005 – May 2008 · 3 yrs 1 mo · Chennai, Tamil Nadu, India · On-site

• Analyzed the requirements and wrote programs to solve the requirements.
• Performed Unit Testing of the developed programs.
• Analyzed the defects and worked on those defects until resolution.

Sep 2004 – Mar 2005 · 6 mos

• Prepared interview questionnaires for the users to gather new requirements and business process and documented the communication plan for stakeholders
• Used RUP methodology in the implementation of the system, analyzed and designed business process flow diagrams
• Reviewed and analyzed the requirements, design, and technical specifications documents by conducting formal requirements walkthroughs/inspections
• Performed Feasibility and Risk Analysis to identify the risk areas of the project and authored Risk document
• Served as the primary liaison between the business and information technology teams