Pankaj Ghumde

Project Manager

Pune, Maharashtra, India12 yrs 8 mos experience

Highly Stable

Key Highlights

Expert in Agile Project Management and Service Delivery.
Strong track record in managing complex telecommunications projects.
Proven ability to build and maintain CXO level relationships.

Stackforce AI infers this person is a Telecommunications Project Manager with expertise in Agile methodologies and service delivery.

Contact

pankaj.ghumde@technoduxx.com LinkedIn

Skills

Core Skills

Agile Project ManagementProject ManagementService Delivery ManagementDelivery ManagementNetwork Management

Other Skills

Agile MethodologiesClient CoordinationClient Interfacing SkillsClient LiaisonClient PresentationClient-focusedCompetitive AnalysisCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service OperationsCustomer-focused ServiceDSL ServicesData Analysis

Experience

12 yrs 8 mos

Total Experience

2 yrs 3 mos

Average Tenure

Current Experience

Technoduxx

Program Project Manager

Mar 2022 – Jan 2026 · 3 yrs 10 mos

Consistently delivering customer value and growth by forming CXO level relationship across organizations and building long term relationship with customers at all levels, eco-system partners and internal stakeholders .
Being into techno-functional role, involved in delivery of innovative solutions with different technology based digital transformation projects following an Agile methodology/ approach in BFSI, e-commerce and more other sectors.
Involved in coordinating maintaining relationship with multiple, dispersed business sponsors and monitoring and governing closely a development & QA team to ensure a solution which meets the customer’s requirements.
Daily/Weekly Scrums , Team augmentation, stakeholder management, resource alignment , Negotiations, managing and governance of project delivery , ensuring customer satisfaction, bringing new business , managing partner ecosystem these all are my main focus area.

Agile Project ManagementScrumTelecommunicationsProject CoordinationProject DeliveryService Delivery Management+6

Wipro

Assistant Manager

Oct 2021 – Mar 2022 · 5 mos · Pune, Maharashtra, India

Was a part of UK based Telecom giant .
Have been involved in project management activities. Main focus was to onboard customer with the suitable resources and other management requirements that is needed for production towards the service delivery transition phase.
Close coordination and interaction with stakeholders and ensuring the requirements fulfillment was the key responsibility.
SDwan and managed services was the main focus .

Project ManagementService Delivery ManagementSD-WANStakeholder Management

Tech mahindra

3 roles

Delivery Manager

Apr 2019 – Oct 2021 · 2 yrs 6 mos · Pune/Pimpri-Chinchwad Area

Sr. Coordinator Operation/ Consultant - GlobalConnect Norge
Dedicated Sr. Delivery coordinator for SD-WAN & Smart fiber delivery and handled IPVPN uplinks for Homenet customer (SDU/MDU)

Delivery ManagementSD-WANIPVPN

Client Delivery Executive/Project management

Apr 2017 – Apr 2019 · 2 yrs · Pune/Pimpri-Chinchwad Area

Handled various Norwegian customers Delivery based on the required WAN services.
Understanding the nature of delivery based on the technical requirements from
customer. Performing the action on order requests with the use of different applications on Citrix server where journey of every request is monitored and executed in coordination with 3rd party vendors,
Contractor, Field engineer, Implementation technician and other responsible involved parties. E2E
Ownership of delivery.
Moreover major contribution in production control and jeopardy management to maintain consistency to meet SLA KPIs .

Project ManagementWAN ServicesSLA Management

Exe-Customer Project Management

Jul 2015 – Apr 2017 · 1 yr 9 mos · Pune/Pimpri-Chinchwad Area

Working on Next generation network, Internet , Ethernet, IP VPN for Broadnet Client in Norway.

Network ManagementIP VPN

Globalconnect

Service Delivery Project Manager

Apr 2016 – May 2017 · 1 yr 1 mo · Oslo, Oslo, Norway

Responsible for managing delivery of Fiber and DSL services to end customers throughout Norway.
Proactively managing all customer delivery requirements.
Involved in weekly project progress meetings with the project managers and delivery managers to ensure delivery goes smooth.
Assisting , leading offshore and onshore delivery team.
Act as a bridge SPOC/SME between onshore and offshore customer service delivery team.
Escalation handling, Weekly project report and dashboard representation, production control and jeopardy management.
Dedicated delivery coordinator for delivering high bandwidth IPVPN services for Homenet customer.

Service Delivery ManagementFiber ServicesDSL Services

Viom networks

Project Assistant

May 2013 – Jul 2015 · 2 yrs 2 mos · Pune, Maharashtra

Worked as a Project coordinator for active and passive infra sharing .

Project Coordination

Alcatel-lucent bangalore

summer interns

Jun 2012 – Jul 2012 · 1 mo · bangalore

Competitive Analysis of LTE Training Methodology in India from Alcatel Lucent (Bangalore). “Based on Primary and Secondary Research” by conducting survey for better business prospects.

Competitive AnalysisResearch