Aug 2018 – Dec 2020 · 2 yrs 4 mos · Noida Area, India · On-site

• I built and led a globally distributed DevOps and platform engineering organization across EU, US, and APAC, operating in a 24×7 enterprise environment. As a strategic technology leader and trusted advisor to senior executives, I aligned cloud and platform strategy with business priorities, translating enterprise objectives into scalable, secure, and cost-efficient engineering platforms.
• Leadership scope and strategic impact:
• 1. Defined and executed global DevOps and cloud platform strategy, ensuring technology investments directly supported business growth, reliability, and long-term scalability.
• 2. Owned AWS and DevOps tooling budgets, including annual forecasting, cost governance, and optimization, enabling predictable spend, improved unit economics, and strong financial discipline.
• 3. Partnered with finance, procurement, and senior business leaders to drive cloud cost transparency, ROI tracking, and informed investment decisions.
• 4. Led cost optimization and platform consolidation initiatives that delivered sustained reductions in operational overhead while improving service performance and availability.
• 5. Drove vendor strategy and ecosystem decisions, leading structured RFI/RFQ processes and ROI-based evaluations to optimize build-vs-buy and long-term vendor partnerships.
• 6. Provided enterprise-level architectural leadership, shaping cloud, container, and platform standards to ensure alignment with security, scalability, and future business needs.
• 7. Spearheaded large-scale containerization and cloud migration programs across regions, significantly improving deployment velocity, resilience, and engineering productivity.
• 8. Led seamless platform and operational integration for newly acquired organizations, aligning tooling, security, governance, and operating models to rapidly realize acquisition value while minimizing business disruption.

Jun 2015 – Aug 2018 · 3 yrs 2 mos · On-site

• Defined enterprise cloud strategy and end-to-end migration roadmaps, aligning platform modernization initiatives with business, security, and scalability objectives.
• Served as a cloud consultant for both AWS and Azure engagements, advising teams on architecture, migration approaches, and best practices across multiple enterprise programs.
• Architected and led Azure-based VDI migration initiatives, designing secure, scalable, and cost-efficient virtual desktop solutions.
• Delivered multiple large-scale AWS migration programs, spanning assessment, planning, execution, and post-migration optimization.
• Maintained a highly hands-on leadership approach, personally driving technical discovery, solution design, implementation, testing, and production deployments where needed.
• Acted as Product Owner for BizTalk, partnering closely with business stakeholders and engineering teams to define product vision, roadmap, and delivery strategy aligned with enterprise integration needs.

Jan 2012 – May 2015 · 3 yrs 4 mos · On-site

• Led the strategy, architecture, and global operations for enterprise Business Process Management (BPM) and middleware platforms, serving as BizTalk Product Owner and head of the Global Middleware Operations Team. Delivered scalable, resilient, and high-throughput integration platforms supporting mission-critical retail and corporate business processes at enterprise scale.
• Key leadership impact and contributions:
• Defined the product vision, roadmap, and operating model for the enterprise BPM and middleware platform, aligning integration strategy with evolving business and operational requirements.
• Architected and delivered enterprise-grade BPM solutions using Microsoft BizTalk, enabling automation and orchestration of complex, high-volume workflows across distributed systems.
• Owned infrastructure and datacenter strategy, including audit readiness, capacity planning, resilience design, and cost optimization, ensuring compliance, scalability, and high availability.
• Provided hands-on leadership across heterogeneous infrastructure environments, managing and optimizing enterprise systems.
• Partnered with senior leadership and solution architects to design and operate low-latency, high-throughput transactional systems, consistently meeting or exceeding stringent SLA and reliability targets.
• Worked closely with application teams and Microsoft engineering, driving resolution of complex middleware issues and improving platform stability and operational maturity.
• Built internal automation and operational tooling, a custom framework that automated suspend, resume, and terminate operations across 30+ production environments, significantly improving operational efficiency.
• Drove vendor strategy and establishing global best practices, operational standards, and scalable support models.

Jan 2010 – Jan 2012 · 2 yrs · On-site

• Provided end-to-end support and engineering for Windows and Linux platforms, focusing on system stability, performance tuning, and infrastructure resilience.
• Designed and maintained enterprise systems including Active Directory (AD), Citrix environments, IIS web infrastructure, SQL Server instances, and VM infrastructure, supporting both development and production workloads.
• Played a pivotal role in Windows platform design and engineering, with emphasis on automation, configuration management, and environment standardization.
• Developed and deployed a range of automation tools and scripts using PowerShell and VBScript, significantly improving operational efficiency and reducing manual intervention across recurring tasks.
• Acted as a key point of contact for troubleshooting complex platform-level issues and collaborating with cross-functional IT teams to support strategic project execution.

Jun 2007 – Dec 2009 · 2 yrs 6 mos · On-site

• Key Contributions:
• Spearheaded Proof of Concept (PoC) initiatives to evaluate emerging technologies, infrastructure tools, and platform solutions, providing data-driven recommendations that influenced enterprise architecture decisions.
• Led large-scale migration projects to VMware-based virtualization platforms, optimizing resource utilization, reducing hardware footprint, and enabling faster provisioning cycles.
• Developed robust automation frameworks for OS deployment and system provisioning, incorporating scripting and orchestration tools to enable zero-touch, repeatable infrastructure builds.
• Implemented deployment automation pipelines, reducing time-to-market for platform updates and enabling more consistent, error-free rollouts across production and non-production environments.
• Troubleshot and resolved complex platform issues spanning virtualization, storage, networking, and OS layers—ensuring high system availability and performance.
• Built and maintained custom OS images across Windows and Linux platforms, integrating security baselines, configuration standards, and compliance requirements into automated build pipelines.

Apr 2006 – May 2007 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Led the global Active Directory (AD) and IT Security operations for SABMiller Group, managing a complex, multi-domain environment across 18 AD+ domains. Owned security posture, compliance enforcement, and access governance across a distributed enterprise landscape.
• Key Achievements & Responsibilities:
• Managed and governed 18 Active Directory domains globally, ensuring consistent policy enforcement, replication health, and identity lifecycle management across regions.
• Served as the primary owner of IT Security Controls, establishing frameworks for access governance, configuration baselines, and continuous compliance.
• Conducted in-depth threat modeling and infrastructure security reviews, proactively identifying vulnerabilities and driving mitigation strategies across enterprise assets.
• Designed an automated evidence collection framework to satisfy both internal and external audit requirements—dramatically reducing manual overhead and audit cycle time.
• Developed and implemented innovative access management solutions—including self-service and break-glass access models—built entirely with Python and VBScript without relying on paid/licensed products.
• Specialized in access lockdown techniques, ensuring least-privilege enforcement across infrastructure and application layers, while maintaining agility and compliance.

Jan 2004 – Jan 2006 · 2 yrs · Delhi, India · On-site

• Managed platform administration tasks ensuring availability, performance, and security of critical IT systems.
• Provided advanced network routing support at Layer 2 and Layer 3, resolving complex connectivity and performance issues to maintain seamless communication across enterprise networks.
• Developed and maintained automation scripts and tools using Bash, Windows CMD, and VBScript, driving efficiency gains and reducing manual operational workload.

Jun 2003 – Mar 2004 · 9 mos · Noida, Uttar Pradesh, India · On-site

• On Job Trainee (Visual Basic Developer)
• Automation using bash and cmd