Pankaj Shukla

Software Engineer

West Delhi, Delhi, India7 yrs 6 mos experience

Highly Stable

Key Highlights

Expert in network testing automation and design.
Strong background in troubleshooting complex network issues.
Proficient in leading technical implementations and customer collaborations.

Stackforce AI infers this person is a Networking Infrastructure Specialist with expertise in automation and troubleshooting.

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Skills

Core Skills

Network TestingNetwork DesignNetwork TroubleshootingCustomer Support

Other Skills

4gASR1000sAnsibleAristaAutomated test frameworksBGPBRASBorder Gateway Protocol (BGP)CSR1kCellular CommunicationsCisco RoutersDSLDocumentationDomain Name System (DNS)Dynamic Host Configuration Protocol (DHCP)

Experience

7 yrs 6 mos

Total Experience

5 yrs 6 mos

Average Tenure

2 yrs

Current Experience

Oracle

Senior Network Development Engineer

Jun 2024 – Present · 2 yrs · Bengaluru, Karnataka, India · Remote

Cisco

2 roles

Network Consulting Engineer III

Promoted

Aug 2022 – Jun 2024 · 1 yr 10 mos

o Develop and maintain automated test frameworks, scripts, and tools for network testing purposes, utilizing industry-standard automation frameworks such as Robot Framework and Ansible.
o Worked on networking protocols like TCP, OSPF, BGP, LDP, L3VPN, MPLS TE, RSVP, etc.
o Participate in code and design reviews to ensure testability and test coverage of network infrastructure components.
o Lead technical implementation, assessment, optimization, and validation of infrastructure solutions in a test environment, focusing on Service Provider and Enterprise (SDWAN) technologies.
o Collaborate with customers to understand their unique business needs and constraints, assisting them in realizing the value of their networks.
o Collaborate with network engineers and architects to understand network design specifications and develop comprehensive test plans and strategies.
o Evaluate network designs and implementations to identify key issues and defects in the solutions.
o Work closely with engineering and delivery teams to resolve and mitigate identified problems, ensuring smooth implementation and operation.
o Develop and maintain documentation related to test cases, test procedures, and test results, ensuring traceability and knowledge sharing within the team.
o Facilitate the transfer of solution and technology knowledge to customers through the creation of comprehensive technical documentation and hands-on training sessions.

Automated test frameworksAnsibleTCPOSPFBGPLDP+9

Technical Consulting Engineer

Nov 2018 – Jul 2022 · 3 yrs 8 mos

· In Cisco TAC, I have been working and troubleshooting on:
o Worked as Technical Consulting Engineer in the Enterprise Routing team.
o Focused on customer’s support experience.
o Worked on networking protocols like TCP, OSPF, BGP, LDP, L3VPN, MPLS TE, RSVP, etc.
o Worked on products like ISRs, ASR1000s, ISR G2 and virtual routers(CSR1k and c8000v)
o Cisco routers platform like ASR, ISR and IR routers based on IOS-XE and IOS software.
o Troubleshooting routing issues and packet level understanding of networking protocols.
o Providing support to peer team members during troubleshooting calls and guidance when needed.
o Providing training on Routing technologies.
o Solving network routing/platform level issues and thus providing best Customer Experience.
o Identifying vulnerabilities in customers’ network and providing beyond the fix support, raising defects/bugs and coordinating with Development and advance services team to provide best support.