Mar 2022 – Feb 2025 · 2 yrs 11 mos · Rockdale, New South Wales, Australia · On-site

• Collaborated with a cross-functional team to build a custom CRM system, automating workflows and reducing admin time by 30%, using React.js, Node.js, Express, and MongoDB, enabling the client scale operations and manage customer interactions more efficiently.
• Enhanced API functionality and performance by integrating 5+ RESTful APIs with Node.js and Express, leveraging asynchronous requests and middleware optimisation to reduce server response time by 25%, improving overall system scalability and responsiveness.
• Boosted user engagement by 23% through strategic front-end migration from React to Next.js, utilising SSR and SSG to improve page load speeds and SEO rankings, ensuring faster, smoother user experiences across devices.
• Integrated Stripe for payment processing in multiple projects, ensuring secure handling of transactions, resulting in a seamless checkout process and increased customer trust.
• Implemented Git for version control to streamline code collaboration and project management processes, boosting code integration efficiency by 20%.
• Authored comprehensive technical documentation for completed projects, facilitating seamless project handovers and expediting issue resolution.

Nov 2021 – Mar 2022 · 4 mos · Rockdale, New South Wales, Australia · On-site

• Developed dynamic React components and UI elements for systems like Library management and Expense Trackers, ensuring reusable and scalable code.
• Utilised MongoDB as the primary database solution to manage datasets efficiently, integrating it with Express.js and Node.js for backend logic and API development.
• Engaged in collaborative problem-solving sessions, gaining hands-on experience in best practices for code quality and teamwork within an agile development environment.
• Gained familiarity and assisted in debugging and optimising performance for React applications by learning and applying techniques such as lazy loading and code splitting, which helped improve overall application efficiency.

Aug 2017 – Apr 2022 · 4 yrs 8 mos · Liverpool, New South Wales, Australia

• Maintained warehouse and office facilities, reducing workplace incidents by 15%
• Coordinated with contractors to address store issues promptly, minimizing store disruptions
• Consistently achieved financial and productivity targets, contributing to a 15% increase in store profitability
• Optimized staff scheduling, reducing operational gaps and disruptions

Mar 2015 – Aug 2017 · 2 yrs 5 mos · Liverpool, New South Wales, Australia

• Managed daily store operations across multiple branches, meeting high operational standards
• Resolved up to 25 customer complaints and stock inquiries daily, enhancing customer satisfaction