Nov 2025 – Present · 7 mos · São Paulo, Brazil · Hybrid

Jul 2025 – Nov 2025 · 4 mos · São Paulo, Brazil · Hybrid

• Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity, and enterprise questions.
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap.
• Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
• Design and scale technical sales efforts, facilitating conversations, and connections between our customers, sales, and product teams.
• Create thoughtful content to delight customers and internal partners surrounding the Figma platform.
• Collaborate with amazing Figmates to develop your skills and execute daily. We are looking for fantastic life-long learners who can operate with autonomy.

Jan 2023 – Present · 3 yrs 5 mos · São Paulo, Brazil · Hybrid

• Course: DevOps Engineering and Cloud Solutions
• Subject: Continuous Integration & Continuous Delivery
• Course: DevOps & Reliability Engineering
• Subject: DevOps & Technology Operations

Apr 2021 – Oct 2023 · 2 yrs 6 mos · São Paulo, Brazil

• Curso: MBA em Cyber Security
• Disciplinas:
• DevSecOps

Feb 2021 – Oct 2023 · 2 yrs 8 mos

• Curso: Pós-Graduação Lato Sensu em DevOps Engineering and Cloud Solutions
• Disciplinas:
• CI/CD

Apr 2017 – Sep 2018 · 1 yr 5 mos · Vitória Area, Brazil

• Worked on projects of Digital Transformation including business process digitisation, design of systems architecture and infrastructure, design of companies’ value chain, and systems integration. Coordinated and supported the company’s first operation in the state of Espírito Santo.

Sep 2016 – Apr 2017 · 7 mos · São Paulo Area, Brazil

• Analysed reports and researches written by professors and independent researchers regarding municipal finances data provided by the portal Meu Município
• Coordinated the development and evolution of the portal Meu Município (meumunicipio.org.br) and its correlated products
• Coordinated the user research on actual and potential users of the portal in order to reshape its UX and develop new features
• Coordinated the production of educational games about municipal finances
• Defined the measurement framework for digital media in order to define specific metrics and goals for each platform
• Analysed and improved clustering and grouping algorithms used in the portal
• Prospected partnerships with other non-profit organisations focused on public administration and public policies

Feb 2016 – Aug 2016 · 6 mos · Amsterdam Area, Netherlands

• Researched about the use of online metrics to analyse business performance of digital marketing. Which metrics can provide meaningful information for decision makers and how to report these metrics. Also worked on defining the information structure of all digital assets of HEINEKEN’s Global Information Solutions department.

Sep 2013 – Aug 2015 · 1 yr 11 mos

• Automated and managed process automation projects for the Brazilian Federal Government, international Oil companies, and public companies in the healthy sector
• Administered courses on Business Process Automation and Business Process Modeling Focused on Automation
• Consulted on process improvement for the Brazilian Ministry of Education
• Provided training and workshops on Agile Methodologies
• Created and developed ELOGroup method for software development
• Provided methodological and practical support to the Product Management and Software Development teams using Agile Methods.
• Product Manager for a local BPMS vendor acquired by the company.

Oct 2011 – Sep 2013 · 1 yr 11 mos

• Automated process automation projects for the Brazilian Federal Government, and international Oil companies
• Administered courses on Business Process Automation and Business Process Modeling Focused on Automation
• Provided methodological and practical support to the Product Management and Software Development teams using Agile Methods.

Apr 2011 – Oct 2011 · 6 mos · Belo Horizonte Area, Brazil

• Evaluated projects for new customers
• Coordinated a Level 2 support team
• Created reports according to customers’ open support tickets
• Created reports on opportunities, problems and needs of company products and improved support processes
• Met the demands of the biggest media and entertainment players in Brazilian market: SBT, Band, Record, Grupo Abril, RBS, IG, Globosat.

Sep 2010 – Mar 2011 · 6 mos · Belo Horizonte Area, Brazil

• Developed and improved existing company processes
• Tracked and monitored company processes
• Monitored the status of project portfolios
• Created project plans for new customers

Apr 2010 – Sep 2010 · 5 mos · Belo Horizonte Area, Brazil

• Created, developed and maintained company knowledge base
• Researched new technologies available to the development team
• Prepared training for registration and dissemination of company techniques and information technology systems

Jan 2010 – Dec 2010 · 11 mos

• Análise e acompanhamento de planejamento, apresentação de projetos, supervisão de atividades, suporte à diretoria executiva, análise de novas tendências em administração e TI, estudo e aplicação de práticas de gestão do conhecimento.

Jun 2009 – Oct 2009 · 4 mos

• Reuniões e negociações com clientes, análise de viabilidade de projetos, elaboração de especificações de requisitos, coordenação de equipe de desenvolvimento

Jan 2009 – Dec 2009 · 11 mos

• Elaboração do planejamento estratégico, controle do desenvolvimento de atividades, alocação e coordenação de pessoal para desenvolvimento de tarefas, coordenação e planejamento de reuniões e assembleias, representação da empresa perante os stakeholders, prospecção de parceiros, apresentação de workshops e treinamentos.

Feb 2008 – Dec 2008 · 10 mos

• Atendimento a clientes, análise de projetos, planejamento estratégico
• em Marketing, pesquisa de Mercado, representação da empresa perante os stakeholders.

Oct 2009 – Jan 2010 · 3 mos · Belo Horizonte Area, Brazil

• Planejamento de escopo de aplicações, modelagem e implementação de
• banco de dados usando ferramenta CASE (MS SQL Management Studio), descrição de telas,
• elaboração de fluxogramas, elaboração de precificação.

Jan 2009 – Dec 2009 · 11 mos · Belo Horizonte Area, Brazil

• Administração das ferramentas tecnológicas e de comunicação da Federação, estudo de novas tecnologias, suporte a usuários. Elaboração de manuais e treinamentos sobre as ferramentas utilizadas

Oct 2008 – Oct 2009 · 1 yr · Belo Horizonte Area, Brazil

• Suporte a administradores de rede local ou usuários em nível 2,
• configuração e implantação do sistema Nagios, configuração básica de roteadores e servidores,
• atendimento a usuários VoIP.
• Desenvolvimento de aplicações cliente/servidor utilizando o ambiente
• PowerBuilder e Oracle, modelagem de bancos de dados, suporte a aplicações existentes.