Jun 2019 – Present · 7 yrs · Gurugram, Haryana, India

Apr 2016 – Present · 10 yrs 2 mos · Gurugram, Haryana, India

• Experience in General Administration, Facilities Management, Infrastructure Management and Manpower Leadership
• Collected and maintained an inventory of office equipment and supplies; created & modified documents like invoices, reports, memos, and letters
• Developed and implemented scheduling techniques which resulted in increased productivity
• Developed and adjusted administrative procedures, trained staff, assessed employee performance, monitored expenses, maintained calendars (fixing appointments, and meetings with internal & external customer / investors), and assisted with budget preparation
• A keen administrator with expertise in devising policies & directives, managing operations with focus on achieving the organization’s mission and strategic direction
• Expertise in managing complete Admin./Facility Management including operations & maintenance, housekeeping, vendor development, purchase, asset management, preventive maintenance, etc.
• The wealth of expertise covers Operational Planning, Policy Formulation & Implementation, Training, Equipment Management, Logistics and Vendor Management
• Demonstrating abilities in addressing the operational issues, resolving performance bottlenecks and achieving the desired objectives
• Led the operations which included competitive analysis, benchmarking, and dashboard and MIS preparation; maintained SAP-SD Functional Coordination (SO, DO, Customer details)

Aug 2011 – Mar 2016 · 4 yrs 7 mos · Gurgaon

• Engaged in Travel Management & Calendar Management and providing executive support; maintening office stationary
• Managing communication on behalf of business and marketing director; preparing monthly reports & presentation and analyzing the same for Sales & Marketing Teams
• Contributing in Tender Management, preparing quotations; managing events/ seminars/ exhibitions/ off site teams
• Interacting with cross-functional teams for data & payments; maintaining SAP-SD Functional Coordination (SO, DO, Customer Details); estimating billing, ensuring dispatch, and timely delivery at all locations and maintaining MIS
• Analyzing market data, and preparing reports basis the same
• Collaborating with the customers for any change notification; administering vendor management activities in coordination with the Purchase and Finance Departments
• Planning Meeting and scheduling meetings and appointments; preparing agenda, arranging Conference calls, taking minutes of meetings

Oct 2009 – Mar 2012 · 2 yrs 5 mos · Gurugram, Haryana, India

• The main responsibilities as a Team member includes :-
•  Processing the commission cycles for agents.
•  Generate Codes for the New Advisors
•  Clearing the queries of Advisors on phone
•  Retaining the Advisor in the system by solving their commission related queries.
•  Forwarding the documents
•  Compiling and maintaining the data of Advisors.
•  Agency handling, like processing of recruitment forms, organizing

Nov 2007 – Dec 2008 · 1 yr 1 mo · Faridabad, Haryana, India

• The main responsibilities as a Team member includes :-
•  Scrutinizing the application-based information available in the forms that are logged in the branch & taking decisions on these cases: to reject or process the form.
•  Processing of fresh proposals.
•  Verifying all the documents attached with the application and ensures their validity and crosschecking for any other supporting documents.
•  Maintaining Branch MIS.
•  Handling all requirements raised by the
• Underwriters/ policy servicing team and ensuring turnaround time.
•  Financial Transaction-Processing cheque Bounce & doing the reconciliation of cheque & cash received at branch.
•  Running queries in order to ensure that the process is running as per the audit requirement.

Mar 2006 – Oct 2007 · 1 yr 7 mos · Greater Delhi Area

•  Planning Meeting and scheduling meetings and appointments
•  Preparing Agenda, arranging Conference calls, taking minutes of meetings.
•  Coordination with other departments for data and payments.
•  SAP-SD Functional coordination (SO, DO, Customer details)
•  Manage Billing, Dispatch, and timely delivery at all Location and maintain MIS
•  Involved in wide scale analysis of Market Data, preparing reports out of it