Jan 2022 – Dec 2022 · 11 mos · Bangalore Urban, Karnataka, India

• Rule based bundling of services SKUs when customers purchase core licenses/subscriptions.
• Delivered a new and more accurate revenue forecasting experience for PMs and Practice Managers to better track project performance against quarterly revenue targets.
• Built a prototype of Time tracking anytime anywhere solution to drive towards more accurate and timely invoice approvals.

Mar 2019 – Jan 2022 · 2 yrs 10 mos · Bengaluru Area, India

• I was solving these customer and business challenges -
• Help sales to create more winning quotes (CPQ)
• Make FPGA software tools licenses procuring and management easy and delightful for customers such that it becomes a competitive advantage for Intel
• Accelerate adoption and growth of Intel FPGA technologies through a compelling customer training experience
• Key accomplishments -
• Delivered a Low-touch license renewals experience that reduced downtime for the customers.
• Deployed license management chatbot that not only enabled a more compelling license management experience for customers but also resulted in significant decrease of support tickets to customer support.
• Built price prediction and classification models to empower pricing managers make right pricing decisions faster.
• Made subscription contract management including amendments and renewals more simpler and intuitive for customer operations.
• Delivered a new and SaaS based learning management platform to enable a more unified and delightful experience for developers and training content creators.
• Delivered a new Quoting platform that improves the efficiency of sales specialists and pricing managers.
• Defined and built the product metrics dashboard to enable data driven product decisions.
• Led and coached a team of product managers to become more data driven. Helped each one of them develop a career goal, identify steps to get there and supported/coached them to make progress against their career goal.

May 2016 – Mar 2019 · 2 yrs 10 mos · Hyderabad Area, India

• I was a lead product manager in building the next generation source to pay services at Microsoft. I drove product vision definition and identified features having a deep understanding of users needs, wants & underlying data, I collaborated on the right UX, created roadmaps & drove delivery working with cross service engineering teams.
• Key accomplishments -
• Created vision, strategy & roadmap for strategic sourcing needs at Microsoft; Built the v1 of strategic sourcing platform on Dynamics 365 that was estimated to provide $1+ million cost reduction
• Built out modern purchase order service that delivered an improved user satisfaction (4+ average star rating) and resulted in $1.6m savings per year through HC reduction
• Designed a modern & intuitive UI for the buydesk operations team for managing the purchase orders in their queue that helped improve the users productivity
• Collaborated in re-imagining the existing monolithic app as a service breaking into micro services based platform
• Converted a legacy app into an accessibility standards compliant app
• Implemented star rating feedback mechanism to gather user voice
• Built out operational metrics insights leveraging Power BI to enable data driven prioritization of new features
• I worked towards defining scaled agile model for the program team in terms of organizing the backlog, establishing planning rhythm and release cadence

Jan 2011 – Apr 2016 · 5 yrs 3 mos · Bengaluru Area, India

• I was the Technical product owner prioritizing the Technology and solution/systems architecture roadmap for the partner experiences & relationship management service line.
• Key accomplishments: –
• Delivered a modern content management & publishing workflow leveraging Adobe Experience Manager
• Implemented a machine learning model to auto approve the claim requests
• View & Row level security implementation to further tighten data protection of customers
• 50% TAT reduction in completing a program enrollment request modernizing the user experience and integration with enterprise systems
• Built out an integrated marketing spends analytics platform by standardizing and bringing in data from multiple marketing programs together
• Migrated the whole reporting stack from Microstrategy to Microsoft BI platform
• Successfully managed the delivery of a large program redesign to the committed scope & schedule (preset date by customer) that spanned a duration of 16 months – delivered significantly improved user experience contributing positively to the annual bonus at the company level
• Lead the program team towards continuous & flawless software releases every 4 weeks involving multiple teams & delivery of significant business value adopting SCRUM and other agile best practices.

Jan 2008 – Dec 2010 · 2 yrs 11 mos · Bengaluru Area, India

• Implemented new branding stickers ordering website aimed at avoidance of branding assets misuse, improved branding compliance and a cost reduction of $5m savings over 5 years period
• Enabled new operational insights for customers and internal program admins
• Onboarded a new platform verification platform delivering improved user experience and branding compliance

Feb 2005 – Dec 2007 · 2 yrs 10 mos · Bengaluru Area, India

Nov 2002 – Jan 2005 · 2 yrs 2 mos · Bengaluru Area, India

Jan 2002 – Oct 2002 · 9 mos · Bengaluru Area, India