Prateek Tiwari — Operations Associate

▪️With 10+ years of experience across 𝗕𝗣𝗢 𝗮𝗻𝗱 𝗥𝗣𝗢 𝘀𝗲𝗰𝘁𝗼𝗿𝘀, I’ve built a career around understanding people — what motivates them, what challenges them, and how to support their success. My work is rooted in 𝗰𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗺𝗲𝗮𝗻𝗶𝗻𝗴𝗳𝘂𝗹 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀, not just for candidates and clients, but for every stakeholder involved in the journey. ▪️I combine a 𝗱𝗲𝗲𝗽 𝗽𝗮𝘀𝘀𝗶𝗼𝗻 𝗳𝗼𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝘀𝘂𝗰𝗰𝗲𝘀𝘀, ensuring that every interaction — whether internal or external — is impactful, thoughtful, and aligned with long-term goals. From 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 𝗰𝗹𝗶𝗲𝗻𝘁𝘀/𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 to nurturing relationships and solving complex issues, I strive to create a seamless and satisfying journey across the entire lifecycle. ▪️I believe in leading by example, empowering teams, and turning challenges into opportunities. Whether it's mentoring and 𝗰𝗼𝗮𝗰𝗵𝗶𝗻𝗴, 𝗱𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗖𝗫 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀, 𝗼𝗿 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗶𝗻𝗴 𝗰𝗹𝗶𝗲𝗻𝘁 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀, my focus is always on sustainable results and continuous improvement. ▪️ At my core, I’m a 𝗽𝗿𝗼𝗯𝗹𝗲𝗺 𝘀𝗼𝗹𝘃𝗲𝗿 𝗮𝗻𝗱 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗯𝘂𝗶𝗹𝗱𝗲𝗿 — someone who enjoys optimizing processes, aligning goals, and delivering value. I bring together operational excellence with a 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗰𝗲𝗻𝘁𝗿𝗶𝗰 𝗺𝗶𝗻𝗱𝘀𝗲𝘁 to drive growth and lasting impact. 𝗔𝗿𝗲𝗮𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: • Customer Experience (CX) & Journey Mapping • Customer Success Strategy & Retention • Workforce Mentoring & Coaching • Strategic Process Planning & Project Implementation • Leadership & Management Strategy • Business Development & Growth Initiatives • Turnaround & Optimization Strategies • Client & Employee Relationship Building • Strategic Negotiation & Influential Communication • Goal Setting & Vision Alignment I'm always open to new conversations, collaborations, and opportunities to create impact — for people, businesses, and the communities we serve.

Stackforce AI infers this person is a Customer Experience and Operations Management expert in the BPO and RPO sectors.

Location: Ahmedabad, Gujarat, India

Experience: 10 yrs 7 mos