Pratik Bachhav

Product Designer

Hamburg, Hamburg, Germany5 yrs experience

Key Highlights

Led initiatives reducing reschedule rates by 22%.
Designed tools for 200K+ creators at Phyllo.
Streamlined scheduling for 15K+ seasonal experts.

Stackforce AI infers this person is a Product Designer specializing in Fintech and SaaS with a strong focus on user experience.

Contact

Skills

Core Skills

Product DesignUx ResearchInformation ArchitectureCommunicationGraphic DesignVisual Design

Other Skills

Adobe IllustratorAdobe PhotoshopAdobe XDArtCSSCascading Style Sheets (CSS)Collaborative Problem SolvingColor TheoryCompetitive AnalysisDesignDesign GuidelinesDigital MediaExperience DesignFigma (Software)Google Material Design

About

Hi! I’m Pratik Bachhav, a Product Designer 2 at Intuit. I craft intuitive, AI-powered scheduling and appointment experiences that connect millions of customers with tax and business experts. I specialize in simplifying complex systems across fintech and platform products, turning friction into flow. At Intuit, I lead initiatives within the Virtual Expert Platform (VEP), focusing on Expert Schedule Management and Appointment Booking. My work has helped reduce reschedule rates by 22% and streamline shift planning for 15K+ seasonal experts — balancing business goals with user empathy. Previously, I was part of the founding team at Phyllo, designing tools for creators and developers from the ground up — including APIs, dashboards, and authentication experiences. Whether prototyping fast to influence decisions or launching customer research at scale, I bring precision and systems thinking to every process step. My foundation in Computer Science from BITS Pilani sharpens my technical edge, while my curiosity drives me to explore emerging tools, paint, and even build small games for fun. I’m now looking to bring this blend of craft, strategy, and collaboration to Senior Product Designer roles in the UAE, Singapore, or at global, remote-friendly teams. Let’s build thoughtful, impactful products together. Always open to a conversation!

Experience

5 yrs

Total Experience

2 yrs 2 mos

Average Tenure

8 mos

Current Experience

Adjoe

UX/UI Designer (Product designer)

Oct 2025 – Present · 8 mos · Hamburg, Germany · Hybrid

UX ResearchProduct DesignInteraction Design

Intuit

Product Designer 2

Oct 2023 – Jun 2025 · 1 yr 8 mos · Bengaluru, Karnataka, India · Hybrid

Spearheaded the end-to-end redesign of the appointment booking experience for desktop web and mobile across TurboTax, Intuit Enterprise Suite, Mailchimp, and QuickBooks—reducing reschedule rates by 22%, increasing view-to-book ratio by 16% improving customer acquisition, and decreasing time to conversion by 25%; enabled 308K+ appointments within 90 days and achieved a 5/5 customer rating.
Streamlined expert availability sharing for 1,500+ TurboTax experts, cutting scheduling time by 80% (from 54 to 8 minutes), improving schedule efficiency by 5 percentage points, and driving projected savings of $14M.
Led a technical and UX initiative to decouple 1:1 Appointments from Amazon Connect—saving ~1,000 hours annually and reducing system failures by ~8% for an Enterprise SaaS solution.
Launched an automated appointment scheduling platform integrated with Mailchimp CRM, achieving 15% active adoption and contributing to a projected ~$100M in FY’24 revenue.
Conducted in-depth research on TurboTax FS expert pain points, led cross-functional design workshops, and influenced the strategic roadmap for 1:1 Appointments.
Facilitated in-depth qualitative research with 11 rehire experts across four business units to inform the long-term scheduling roadmap and prioritize short-term improvements.

Information ArchitectureProduct DesignInteraction DesignUsability TestingCommunication

Phyllo

Product Designer (Founding Designer)

Jan 2021 – Sep 2023 · 2 yrs 8 mos · Bengaluru, Karnataka, India

Founding member of Phyllo’s design team, shaping core products for creators and developers.
Designed Phyllo Connect, enabling 200K+ creators to link social accounts seamlessly.
Revamped Instagram login flow, boosting success rates by 25% and reducing support requests by 95%.
Led design for the Phyllo Dashboard, enhancing user onboarding.
Improved workflows for influencer marketing agencies through Creator Discovery and Creator Linkage.
Built a cross-functional design team from the ground up, mentored designers, instilled scalable processes, and a collaborative design culture.
Designed investor collateral that helped secure Seed ($2M) and Series A ($15M) funding rounds; also crafted the recognizable Phyllo brand identity and logo.

Information ArchitectureCommunicationTypography

Team curate

Creative Designer

Apr 2020 – Jul 2020 · 3 mos

Developed effective collateral designs and engaging social media posts for Team Curate.
Created content for Instagram, Facebook, and LinkedIn, driving user engagement and increasing brand awareness.

Maastricht university

Remote Graphic Design Intern

Aug 2019 – Jan 2021 · 1 yr 5 mos · Netherlands · Remote

Graphic Design Intern at MERLN Institute's 4NanoEARDRM consortium in
Maastricht.
Designed scientific illustrations and schematics for ongoing eardrum
regeneration projects.
Contributed to at least four significant papers in peer-reviewed journals.
Created posters and presentations for international conferences.

StoryboardingCommunicationVisual Design

Society for student mess services

Freelance Product Designer

Aug 2018 – Jul 2021 · 2 yrs 11 mos · Rajasthan, India

Designer and Consultant for User Experience Design at SSMS.
Developed an application for 1000+ students on campus, enabling them to view and rate daily meals.
Successfully revamped the application, enhancing user experience and adding features such as notices and discussion forums.

Graphic DesignCommunication