Pratik Patil — Senior Software Engineer

I am working as a Senior Software Engineer at Sprinklr, Inc., with 3+ years of experience and a strong background in designing and developing scalable backend systems. In this time, I’ve worked across the full product lifecycle — from building distributed microservices to optimizing system reliability and performance in production. My experience spans Voice Calling infrastructure and large-scale CCaaS (Contact Center as a Service) platforms, where I’ve built and maintained core backend services that power real-time communication, routing, and analytics. I have strong proficiency in Java and Spring-based microservice architectures, with hands-on experience in Kubernetes, Docker, Helm, Ingress, and MQTT for container orchestration, deployment, and messaging. I’ve also worked extensively with Kafka for event-driven systems, and MongoDB, Redis, and Elasticsearch for data management, search, and analytics. I’m deeply passionate and eager about learning new technologies, exploring the nuances of system design, and solving complex engineering problems that demand scalability and precision. I’m especially intrigued by how small architectural decisions can create a massive impact on product evolution and performance over time. As for my academic qualifications, I had graduated from IIT Roorkee with a B.Tech in Electrical Engineering. Outside of work, I enjoy nature, art, singing, and playing sports (especially cricket) — interests that help me stay creative and balanced beyond engineering.

Stackforce AI infers this person is a Backend-focused Software Engineer with expertise in SaaS and real-time communication systems.

Location: Gurugram, Haryana, India

Experience: 3 yrs 11 mos