PRIYA S — Customer Success Manager
Results-oriented Customer Success Specialist experience in minimizing churn for SaaS businesses. I excel in developing and implementing effective payment strategies that boost customer engagement and resolve billing issues. My background includes mentoring teams to enhance retention and improve customer satisfaction. I also have experience managing inventory, sales orders, and ensuring efficient payment processes. I’m looking for a challenging opportunity to leverage my skills in customer success and contribute to organizational growth.
Stackforce AI infers this person is a Customer Success Specialist in the SaaS industry with a focus on billing and retention.
Location: Chennai, Tamil Nadu, India
Experience: 8 yrs 4 mos
Skills
- Customer Success
- Accounts Receivable (ar)
- Customer Support
- Payment Systems
- Order Management
- Microsoft Office
Career Highlights
- Expert in minimizing churn for SaaS businesses.
- Proven track record in enhancing customer satisfaction.
- Skilled in developing effective payment strategies.
Work Experience
Freshworks
Customer Success Lead (4 mos)
Customer Success Specialist (3 yrs 3 mos)
Customer support (1 yr 1 mo)
Redington Limited
Commercial Executive (2 yrs)
Commercial Executive (2 yrs)
Education
Masters in Applied Psychology at Annamalai University, Annamalainagar
Bachelor of Commerce - BCom at Kerala University, Thiruvananthapuram
