Priyal Jaggi

Program Manager

India10 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven record of delivering large scale complex projects.
Expert in process improvement and innovative solution implementation.
Strong background in cross-functional collaboration and stakeholder management.

Stackforce AI infers this person is a Program Manager with expertise in SaaS and business strategy.

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Skills

Other Skills

ManagementLeadershipPublic SpeakingFinancial AnalysisTeamworkTeam ManagementMicrosoft OfficeResearchMarket ResearchRelationship BuildingOrganizationAnalytical SkillsProblem SolvingSPSSJMP

About

Program manager at Uber, with a proven record of successfully delivering large scale complex projects. Proficient in identifying inefficiencies & improvement areas in processes and implementing innovative solutions to meet business objectives. Prior to this, worked for 3+ years in the internal business strategy team for a global airline solutions company. Led several global-scale projects & worked with cross-functional teams for margin enhancement initiatives, BU turnarounds, new market entry, product/service re-branding. Spearheaded end-to-end conceptualisation & development of a new product for tax management. Also worked as a consultant in EY for 2 years and looked at cost optimisation, risk mitigation and process re-engineering projects for 10+ clients across the Technology, Media & Telecommunications industry. Key Skills: Project Management, Strategic Planning, Cross-Functional Collaboration, Stakeholder Management, Consultative Selling, Client Relationship Management, Financial Modelling, Data Analysis

Experience

10 yrs 9 mos

Total Experience

3 yrs 6 mos

Average Tenure

4 yrs 9 mos

Current Experience

Uber

2 roles

Program Manager II

Sep 2023 – Present · 2 yrs 8 mos · India

Leading the Quality Assurance charter for Safety & Payments features at Uber.
Transformed the QA narrative for Uber's safety & payments features bringing down defect leakage by >50% through innovative projects.
Launched the Embed QA program, implemented new quality framework for test case creation, launched new testing capabilities, etc.

Program Manager

Aug 2021 – Sep 2023 · 2 yrs 1 mo · India

Lead the budgeting charter for Uber GSS , involving cross-collaboration across various department heads, team leads, chief of staffs, finance, etc
Leading the migration project from G-Sheets, Powerpoints to a sustainable budgeting tool with automated workflows
Overseeing the entire Procure-to-Pay process for Uber Tech vendors to maximise process efficiency, accuracy and effectiveness
Implemented data visualization tools to monitor budgetary performance, enhance decision making & provide visibility to stakeholder teams
Transforming manual and inefficient processes to automated sustainable solutions
Winner UberTank - Suggesting revolutionary ideas that can lead to meaningful impact at Uber.

Accelya group

3 roles

Product Owner

Oct 2020 – Aug 2021 · 10 mos

Guided the overall development of a new tax management solution
Conducted comprehensive research to understand key customer pain points through interviews, workshops, customer journey mapping, etc.
Identified key pain points across user personas and developed product backlog to guide product development
Devised the pricing, go-to-market strategy, overall product positioning, value proposition and marketing plan for the year

Associate Principal, Business Strategy

Promoted

Jun 2018 – Oct 2020 · 2 yrs 4 mos

Accelya is a leading provider of technology solutions to the travel and transport industry. As part of the product strategy team, I am responsible for managing 40% of the company’s revenue comprising 8 products and 5+ delivery teams across Dubai & India. I have spearheaded several high-impact projects for GM enhancement, new market entry, new product launch & business planning.
Responsible for driving the overall vision for the current solution & defining the long-term business plan
Developed new business opportunities, new markets, new products and new services to remain relevant to evolving industry landscape & business needs
Monitored the financial health of the portfolio and defined & implemented strategic projects for GM improvement
Spearheaded internal projects aimed at bringing process improvement & cost efficiency
Successfully curated and pitched consultative proposals to prominent airline customers
Analysed competitive landscape, monitored market trends to re-assess & define a competitive positioning

Management Trainee, Product Strategy

May 2017 – Jun 2018 · 1 yr 1 mo

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Analyst

Jul 2014 – Mar 2016 · 1 yr 8 mos · Gurgaon, India

Delivered high impact projects in process transformation, cost optimization & revenue enhancement for 10+ clients across industries
Performed a diagnostic study for a multi-billion technology company to overhaul the current employee conveyance process. Identified avenues of cost savings & suggested a transformation plan accepted & implemented by the client
Designed an enterprise-wide contract management framework for a large technology solutions provider to reduce revenue leakages and ensure better contractual compliance
Enhanced robustness of the internal corporate governance structure for a growing logistics company. Performed risk mapping and planned internal financial controls affecting six core processes of the entire organization
Led a team of 5 to ensure compliance with Sarbanes-Oxley Act for a large online travel company
Independently managed the risk mitigation study for the HR & Payroll process for a prominent telecommunications company to reduce possible leakages, redundancies & non-compliance

Kpmg india

Summer Intern

May 2013 – Jul 2013 · 2 mos

Managed client relationship & prepared tax computations for expatriates in 5+ global MNCs
Performed in-depth research to understand common challenges faced in the international expatriate taxation. Suggested means to improve overall turn-around-time by remedying current bottle-necks