Jul 2022 – Aug 2025 · 3 yrs 1 mo

• Successfully led the end-to-end implementation of Microsoft Dynamics 365 F&O across multiple companies, achieving full adoption and streamlining financial processes. Spearheaded product rollouts including Phoenix Sales Navigator (90+ RMC plants), Phoenix Risk Radar, and IM Photon POS (15+ retail stores), all with near or full adoption rates. Managed 36+ sprint cycles for D365 roadmap delivery, ensuring timely execution and cross-functional alignment. Trained 1,100+ employees across platforms, driving user engagement and operational efficiency. Recognized by leadership for leading high-impact digital transformations and ensuring seamless system integration with minimal downtime.

Apr 2021 – Jun 2022 · 1 yr 2 mos

• Led end-to-end business requirements gathering for the next version of Phoenix Sales Navigator, translating BRDs, PRDs, and user stories into clear directives for the tech team to drive effective in-house development.

May 2020 – Mar 2021 · 10 mos

• As Head of Product Management, led firm-wide product strategy and development, aligning cross-functional teams and prioritizing roadmaps to meet key business goals. Drove the successful launch of Koops (D2R application), improving retail operational efficiency.

Jan 2020 – Apr 2020 · 3 mos

• Prioritized roadmap in order to achieve product goals and metrics and implemented Freshservice, ITSM (IT Service Management) Tool to streamline the company's IT activities.

Aug 2018 – Jan 2020 · 1 yr 5 mos

• Developed and executed IT strategy at Infra.Market, establishing infrastructure policies and overseeing full application lifecycles, including the B2B app Phoenix. Led the creation of the company’s first website, boosting digital presence. Implemented key systems like Spine HRMS and cloud-based Tally, improving operational efficiency. Drove business continuity planning and coordinated with third-party vendors and client IT teams to deliver scalable, resilient solutions.