Puru Govind

CEO

Gurugram, Haryana, India19 yrs 9 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Led financial turnaround achieving 50% YoY growth.
Expert in digital transformation with AI and ML.
Proven track record in product management and strategy.

Stackforce AI infers this person is a SaaS executive with expertise in digital transformation and product management.

Contact

puru.govind@gmail.com LinkedIn

Skills

Core Skills

Business TransformationProduct ManagementProduct Development

Other Skills

P&L ManagementFinancial RestructuringCustomer EngagementP&LStrategyEnterprise SoftwareLeadershipNew Business DevelopmentProduct DesignBusiness-to-Business (B2B)Cloud ComputingBusiness StrategyProgram ManagementRetailIT Strategy

About

I aspire to make this world run better and improve people's life. CXO experience in fortune 500, near-unicorn and very early stage startup organisations. 15+ years of total experience. Handled P&L of ~$50m, financial restructuring, technology, product management of $5B, strategy and financial planning. Firsthand Digital Transformation with AI and Machine Learning Leadership for apps with 10 million+ online visitors(e-commerce) per month and $3B worth store(offline) transactions and 3 million yearly transactions(B2B). Financial Turnaround and Product turnaround experience. Have started successful businesses and lines of businesses from scratch. Also, took successful stable businesses to new growth levels.

Experience

19 yrs 9 mos

Total Experience

3 yrs 5 mos

Average Tenure

2 yrs 9 mos

Current Experience

Brevo

Chief Executive Officer(CEO)-PushOwl

Aug 2023 – Present · 2 yrs 9 mos

Pushowl

Chief Executive Officer (CEO)

Aug 2023 – Present · 2 yrs 9 mos

Acquired by Brevo. Turnaround from -10% YoY growth to +50% YoY growth in 14 months while increasing EBITDA % to more than 20%.
Providing customer engagement tools to 40,000 ecommerce companies worldwide.

Exotel

2 roles

Chief Business Officer (CBO)

Apr 2023 – Sep 2023 · 5 mos

Generative AI, Revenue and COGS of company(Gross Margins), Pricing, Company Strategy, Zero to One Products, Strategic Partnerships etc etc

Chief Product Officer (CPO)

Oct 2021 – Mar 2023 · 1 yr 5 mos

Building full stack customer engagement software at exotel + ameyo + cognoai
P&L, Zero to One, PLG(product led growth), Pricing and Gross Margins, Strategy, Product Management, Product Marketing

Knowlarity - cloud communications

Chief Product Officer (CPO)

Nov 2019 – Oct 2021 · 1 yr 11 mos · Gurugram, Haryana, India

Acquired by Gupshup.
Conversational AI, Video Collaboration, Contact Center(CCaaS), CPaaS, Telephony, Bots, Contact Center Automation, Cloud Telephony and Messaging.
P&L, Product Management, Engineering, M&A

B2x care solutions

2 roles

Chief Executive Officer(CEO)-India/Managing Director/Board Member

Oct 2018 – Nov 2019 · 1 yr 1 mo

P&L, Financial transformation to profitability, Growth

Global Chief Technology Officer(CTO)

Nov 2017 – Nov 2019 · 2 yrs

CEO - India; Global CTO
Market leader in After-Sales service. Please ping me if you require world class after sales services for your brand.
1100 employees, 38 own stores, 120 partner stores, 1
services factory and 2 warehouses and proud customers such as Google, Apple, Samsung, Xiaomi, Saregama etc
Restructuring and Turnaround of Indian business.
Global technology and product management team across 3 continents.
Successfully delivering software and services for customers such as Apple, Google, Amazon, Xiaomi, Microsoft, Samsung etc
Refactoring of after sales ERP
Running ERP for finance across many countries.

Cillypoint

Founder

Jan 2016 – Dec 2017 · 1 yr 11 mos · New Delhi Area, India

ChatGPT for cricket statistics. Way ahead of its time
A scalable website with 60000 searches per day during IPL 2015 and 12500 searches per hour at peak.

Sap

2 roles

Chief Operating Officer(COO), Consumer Industries

Jan 2012 – Dec 2015 · 3 yrs 11 mos

Consumer Industries was a $5 Billion business unit growing at staggering double digit number.
Technology, Strategy, Product management, Product portfolio, Communications, Operations, GTM
Consumer Industries = Retail, FMCG, Wholesale, Life Sciences

Developer/Architect/Manager/High Potential

Jun 2006 – Dec 2011 · 5 yrs 6 mos

Learnt art of software development
Now that I was selected among the best employees of SAP worldwide(high potential fellowship), I was given the opportunity to work in the area I had interest in. I chose to manage SAP's portfolio and its processes.