Pushpa Bohara K

Customer Success Manager

Bengaluru, Karnataka, India3 yrs 8 mos experience

AI Enabled

Key Highlights

Experienced in IT recruitment across US and Indian markets.
Strong vendor coordination and client relationship management.
Passionate about continuous learning and career growth.

Stackforce AI infers this person is a skilled IT recruitment professional with a focus on client relations and vendor management.

Contact

Skills

Core Skills

Vendor ManagementClient RelationsIt RecruitmentCandidate Assessment

Other Skills

AI PromptingAnalysis & ReportingAnthropic ClaudeApplicant Tracking SystemsArtificial Intelligence (AI)C (Programming Language)C++CSRCandidate screeningChatGPTClient ServicesCoaching & MentoringCommunicationCustomer ServiceCustomer/Client Management

About

I come with experience in IT recruitment and currently working as a Delivery Account Manager, handling clients across the US and Indian markets in various domains. I focus on vendor coordination, building strong client relationships, and ensuring smooth, timely project execution. I'm passionate about continuous learning and career growth. For more, Lets connect at pushpabohara59@gmail.com.

Experience

3 yrs 8 mos

Total Experience

2 yrs

Average Tenure

1 yr 7 mos

Current Experience

Cbrex

Customer Success Executive

Nov 2024 – Present · 1 yr 7 mos · Bengaluru · Hybrid

CBREX is a B2B-driven talent sourcing platform connecting enterprises to recruitment agencies across the world. CBREX introduces a tech stack in the agency hiring process of an enterprise, enabling them to widen their talent sourcing funnel. Enterprises have access to vendor analytics, fill ratios, and pipeline analysis, which automates their vendor engagement process, making it more efficient and bringing down the time to hire.
It also enables recruiting firms of all sizes to access validated open requisitions from enterprise hirers, based on their areas of expertise.
My Role Here Involves:
Vendor management
Customer/Client Management
Analysis & Reporting: Drawing out pivots/graphs to analyze current recruiting statistics for both vendors and customers. Identify gaps and work closely with required stakeholders towards necessary solutions.
Working on CBREX platform to facilitate smooth hiring process for both vendors and clients
Work with team members to partner together and achieve individual, customer, and business goals

Vendor managementCustomer/Client ManagementAnalysis & ReportingRecruiting statisticsHiring process facilitationVendor Management+1

Teksystems

Candidate Manager

Sep 2022 – Oct 2024 · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

As a IT Recruiter, My roles and responsibilities involve:
Experienced in full life-cycle of recruitment which includes: managing the recruiting process understanding the needs of the client’s requirement, sourcing, candidate screening, job posting, interview scheduling, releasing offer, onboarding, post offer follow-ups.
Source talented candidates and built strong professional relationships through the company's internal Job portal and job boards such as LinkedIn, Naukri and Referrals majorly.
Pre-screening of candidate's resume, and maintaining the recruitment pipeline and Conducting interview face to face/Virtually on Ms. Teams/Zoom.
Focused on providing a positive candidate experience, by ensuring appropriate follow-up and professional communication with candidates at all levels in the process.
Responsible for collecting documents from shortlisted candidates and helping them with the on-boarding process.

Full life-cycle recruitmentCandidate screeningJob postingInterview schedulingOnboardingIT Recruitment+1