Feb 2012 – Dec 2012 · 10 mos · Gurgaon

• Content Axis Inc. works with its sister concerns: Serpholic Media pvt. Ltd. (www.serpholic.com ) and Seo-peace. Serpholic media works for website design & development and seo-peace works for web promotion (seo,smo and ppc)
• Responsibilities Handled: ( New Initiatives )
• Employee Engagement - conducted various games, parties and functions , have a dedicated space as games room for employees , conducted parties, weekend competitions and conducted cultural fiestas etc.
• Meetings – to analyze the growth in the various departments and their performance , meetings on regular intervals were conducted
• Salary preparations – prepared the salary of the employees
• Performance Appraisal System – drafted and applied performance appraisal system for the employees.
• New Business Unit development – handling to develop the new Business Unit “Serpholic Media” and others including handling of clients and price and timeline negotiations and business meetings.
• Social Media Team development and management – handled a new team, trained and planned the social media and their campaigns for the complete business and its clients.
• Design Visualization and Coordination- have been coordinating with the designers team for better website visibility, performance and User Experience.
• Grievance redressal system - Drafted a system to resolve the grievance of the employees

Jun 2009 – Dec 2011 · 2 yrs 6 mos · New Delhi Area, India

• Deft Infosystems (P) Ltd. is a leading IT service and solution provider company for businesses regarding Website Design, Search Engine Optimization (SEO), Ecommerce Solutions, Software Application Development, Web Portal Design & Development Services .It has a strong clientele with Indian Railways, AIIMS, IIT Delhi, Delhi University, Punjab National Bank, L&T, Beckman Coulter, Kendriya Vidayalaya and many more as its clients .
• Responsibilities Handled:
• Recruitment & Selection - Managing Talent Acquisition for Support group (IT and NON-IT). Screening and short listing resumes. Posting jobs and accessing various job portals like Naukri, Monster, timesjob e.t.c, candidate referral schemes. Interviewing scheduling and managing follow up .
• Training & Development - Coordinating with the Project Managers on identifying the training needs of the engineers and other employees based on performance appraisal, career development reviews and accordingly scheduling training programs and organizing workshops on different technologies in order to improve the learning curve and dealing with stress at work place. Preparing the Training Calendar, classifying the training as Internal/External. Working on the Training Application & Evaluation forms.
• Induction & Orientation - Briefing new employee about the company procedures, and the various policies of the company. Maintaining & updating employee database in HRIS- Application.
• Employee Engagement - Organizing communication forums like surveys & conferences, recreational activities like games, birthday celebrations and increasing motivation by rolling out data for various employee recognitions awards.
• Performance Appraisal & Grievances Handling - Coordinating the Appraisal process and actively participating in establishing a framework for linking the Performance Appraisal system with Rewards & Recognition Management. Prompt resolution of employee grievances .

May 2008 – Jun 2008 · 1 mo · Jaipur Area, India

• Nokia is a Finnish multinational communications and information technology company, founded in 1865. Its mobile phone business was eventually bought by Microsoft in 2011 and presently Serving customers in over 100 countries across the world.
• Role: Business System Analysis
• My Responsibilities :
• Promoting the existing and new handsets (GSM) through dealers, distributors and sales executives.
• Training the Nokia promoters at NPDs and AT other retail shops.
• Market visit and sorting out the grievances of retailers, new W.O.D. creation & checking availability of posters, pamphlets and banners.
• Helping the Micro distributors and retailers in achieving the target
• Grievance Handling with Checking the previous claims and offers not distributed and getting them finished with sorting out the of retailers
• Checking the daily sales report and Assisting the micro distributors that they send the daily sales report
• Stock checking, bill book audit and checking of monthly targets.
• Market visit and new W.O.D. creation and Checking market infiltration
• Weekly reporting to the area sales manager and presenting the report of the week.