Raavi Dubey

Operations Associate

Gurgaon, Haryana, India19 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 8 years of office management experience
Achieved 30% growth in new contracts annually
Reduced lead times by 45% in operations

Stackforce AI infers this person is a skilled office manager with a strong background in operational efficiency and customer service.

Contact

Skills

Core Skills

Team ManagementBusiness AdministrationCustomer ServiceMarket Research

Other Skills

General Administration SupportProcess TransitionVendor ManagementRecord KeepingEvent CoordinationMIS ReportingMIS ManagementInventory ManagementSales CoordinationCustomer InteractionCross-SellingTelesalesProduct InformationMicrosoft OfficeMicrosoft Excel

About

Dynamic office manager with over 8 years of professional experience. Seeks to leverage top-notch managerial and organizational skills to boost efficiency. Managed a team of office assistants in a high-volume retail business. Grew the number of new contracts by 30% a year, and reduced lead times by 45%. Agile and well-organized with professional experience in the private sectors. Skilled at dealing with sensitive situations with organizational, diplomacy, and communication skills.

Experience

19 yrs 4 mos

Total Experience

4 yrs 10 mos

Average Tenure

14 yrs 4 mos

Current Experience

Walmart

Office Manager

Feb 2012 – Present · 14 yrs 4 mos · Gurugram, Haryana, India

General Administration Support: Mapping office requirements and coordinating in developing and implementing processes in line with the Pre-set guidelines; spearheading process transition initiatives.
Provide relevant support to secure the office operates in efficient and sustainable way. Transport Services & Vehicle Management – Resolving daily issues by coordinating with employees and vendor.
Requisition and receiving of pantry, housekeeping and stationary stock. Record keeping of opening and closing stock.Events Arrangement & Support – Coordinating with HR dept. for events organization and prize distribution.Assist in Post Joining Activities (like access card, phone, visiting cards etc)
Responsible for deciding vendor Service Levels.Maintain the attendance records for onsite service providers.Preparation of MIS Reports.Vendor Management – Coordinating and managing the vendors on daily routine basis

General Administration SupportProcess TransitionVendor ManagementRecord KeepingEvent CoordinationMIS Reporting+2

Reliance passport - india

Coordination Manager

Mar 2008 – May 2010 · 2 yrs 2 mos · Greater Delhi Area

Maintaining MIS, Inventory management & Dispatch.To respond quickly and efficiently to all in-coming sales inquiries, by telephone, fax and email.Responding to and coordinating all internal meeting requests.Analyzing the stock requirement of the Customers.Track the daily ready stock for dispatch to the distributors.Coordinate with Courier team for dispatching the stock to the relevant customer, back office and providing the required documents for the same.

MIS ManagementInventory ManagementSales CoordinationCustomer ServiceBusiness Administration

Icici bank

Market Research Executive

Jan 2006 – Aug 2007 · 1 yr 7 mos · Greater Jabalpur Area

Worked with ICICI Bank Ltd., Jabalpur Branch.Coordinating Branch to open saving accounts, fixed deposits and recurring deposits. Cross - selling different products and services to the existing and new customers. Performs and models service standard in all interaction with customers and ensure that KYC norms adhered.

Market ResearchCustomer InteractionCross-SellingCustomer Service

Reliance telecommunication

Customer Service Executive

Sep 2004 – Dec 2005 · 1 yr 3 mos · Greater Jabalpur Area

Worked as telesales and Product information to customer. Handling customers requests and forwarding to concerned Department. Explains features and benefits of different plan. Identifies opportunities for switching tariff plans

TelesalesCustomer ServiceProduct Information