Aug 2023 – May 2024 · 9 mos · Pakistan · On-site

• Collaborated with consultants to spearhead the implementation of SAP IBP Demand Planning & S&OP modules, fostering alignment with business stakeholders and international divisions for a seamless integration.
• Engaged proactively with the Demand Planning and Customer Services teams, actively
• participating in the commercial S&OP and demand planning cycle. Generated baseline forecasts
• and led the monthly S&OP cycle for three consecutive months, enhancing forecasting accuracy
• and operational efficiency by 6%.
• Orchestrated the comprehension of National Foods' customer services and replenishment cycles, taking charge of regional replenishment and dispatch plans for three months, resulting in a 9% improvement in order fulfilment and customer satisfaction metrics.
• Aligned extensively with cross-functional teams i.e Demand Planning, Customer Services, Brands, Sales, and Marketing alongside their leadership, identifying key business needs and challenges. Incorporated their feedback into SAP IBP solution design, ensuring alignment between project objectives and business requirements.
• Facilitated immersive demo sessions for business teams, enabling a comprehensive understanding of SAP IBP's demand planning and S&OP modules. Successfully managed expectations by aligning project deliverables with business needs.
• Conducted field visits to distributors, gaining insights into regional forecasting, bottom-up forecast processes, target setting, and replenishment cycles. Leveraging this knowledge to optimize the SAP IBP implementation strategy, ensuring it resonates with the ground reality, targeting a 25% increase in forecast accuracy.
• Led the Exploration phase of the SAP IBP implementation project, meticulously aligning stakeholders and signing off the Business Process Reengineering (BPR) document. This ensured a clear roadmap and unified direction for a successful implementation journey.

Apr 2022 – Jul 2023 · 1 yr 3 mos

• Developed in collaboration with Demand Analytics Manager appropriate forecasting models to support forecasting of
• the existing SKU portfolio as well as the launch of new products or line extensions
• Ensured that the statistical baseline sales forecasts in SAP IBP and SAP APO are completed in line with the agreed
• planning calendar and that the optimum forecasting models are applied to each SKU within the Therapy
• Provided detailed and timely forecast reporting across multiple markets and assigned Therapies for input to Forecast
• Review Meetings, Demand Review Meeting, and ultimately feed into Country/Regional/Global S&OP
• Assisted Demand Analytics Manager to incorporate relevant sales and marketing information on promotions,
• competitor activity and other market conditions that will result in an increase or decrease of the projected sales. Also
• responsible for documenting these assumptions
• Used multiple data sources such as SAP, IMS, Distributor sales, stock movements and Ex-Factory shipments etc to generate
• insights to drive improvements to forecast accuracy
• Provided analytical support to the Demand Planning Managers, Regional Demand Forecasting Director/Manager, and
• cross-functional teams as required.

Apr 2021 – Mar 2022 · 11 mos

• Supplier Information Specialist - Global Supplier Quality Audit & Compliance Team
• > Part of Future Ready - Global Supply Chain Quality Audit & Compliance (SQAC) team to deliver scheduled split/de-merger of GSK Supply Chain between two (2) New Pharma & Consumer Healthcare entities
• > Obtained & maintained relevant supplier information in company systems (CARISMA3 & Veeva Vault) in a systematic manner to allow for effective and efficient data utilization of 200 plus Suppliers worldwide
• > Solicited and reviewed in scope supplier compliance documentation from 170 plus local & 20 plus Global Suppliers as per future ready business model
• > Led project team of three (3) and worked in conjunction with on-field Supply Chain Quality auditors, GSK Global legal and procurement professionals to initiate, progress and negotiate 50 plus Quality Assurance contracts (both local & global contracts) & 170 plus Novation agreements (both local & global agreements)
• > Obtained and compiled relevant metrics and trends for the data analysis & performance management of 200 plus suppliers
• > Participated in the development of internal Supplier Quality processes & SOPs to ensure compliance with GSK QMS (Quality Management System)
• > Analyzed & participated in the development of Supply Chain Risk Assessment (SCRA) governance model as per future ready business model of two (2) New GSK companies
• > Coordinated routinely with Global network of 200 plus sites, Quality teams, Procurement teams, Operations teams, network of 600 plus worldwide suppliers, legal teams, project consultant (Baker McKenzie) and wider SQAC team regarding compliance documents required to deliver the split of GSK Supply Chain

Sep 2020 – Mar 2021 · 6 mos

• Provided transactional & operational HR support across all processes & business units within the country & regional cluster
• Managed employee compensation & benefits policies, HR dashboards, digital learning platforms & assisted in employee onboarding & exit process management
• Assisted in the smooth running of global/local processes like performance evaluations, talent management & ensuring the high performance of Tier 1/Tier 0 processes in order to enhance the overall employee experience
• Developed standard models to maintain records in HR systems to ensure that data remains updated for payroll processing, performance evaluation & other key HR processes in real time
• Participated & assisted in key HR projects which needed transactional & analytical HR input to simplify & standardize processes by using data technology (such as Self-help HR service & employee learning portal)
• Used standard GSK tools & prepared methodologies to generate & use data to identify patterns, trends & issues to measure the impact of HR strategies

Jul 2020 – Aug 2020 · 1 mo · Karachi

• Project Delivered: Standardization of Packaging Material Inward Quality Inspection Process
• Compiled and prepared SOP document on Inward Quality Inspection of packing materials
• Interviewed all the stakeholders, determined the loopholes and incorporated the relevant feedback of stakeholders in SOP
• Negotiated & ensured the quality compliance as per the SOP at supplier end
• Prepared the COA "Certificate of analysis" and ensured that suppliers send the COA document with all the deliveries
• Conducted the "Quality Check" trainings of internal and external users of packing materials
• Assisted the procurement team to ensure “Just in time” inventory cycle of packing materials

Jul 2019 – Sep 2019 · 2 mos · Karachi, Pakistan

• As Human Resource & Industrial Relations intern, my responsibilities include reinforcing the employee/management relationship by providing assistance in three major areas including counselling dispute resolution, policy assistance, and the facilitation of formal employee relations cases as per Industrial Relations Act 2012.
• Internship Tasks:
• Assisted the implementation of HR Compliance Policies/IR Laws and Regulations as per Industrial
• Relations Act 2012.
• Identification of Core / Non Core Jobs at Plant Site.
• Developed a costing model of regularizing third party employees and recommended pay scale
• groups/criteria for the same.
• Conducted a cost analysis of employee canteens.
• Designed Labour Union Organogram of Coats Pakistan. (KHI/LHR)
• Audit of Coats KHI plant’s IR / Labour laws compliance.
• Audit of vendor’s compliance of IR / Labour laws.

May 2019 – Jun 2019 · 1 mo · Karachi, Pakistan

• 1) Develop and Maintain HR Compliance Knowledge
• To develop current knowledge of HR Laws and Regulations.
• To keeps abreast of new developments in the HR field.
• To develop a working knowledge of HR information databases and searchable resources.
• 2) Pursue an Attitude of Learning and Development
• To attend and conduct seminars and meetings related to the HR profession.
• Cultivate interpersonal skills
• Develop negotiating and public speaking skills
• Foster time management skills
• 3) HR Recruitment Administration
• Ensure Careers Page and company website are updated with available job ads.
• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
• Manage Pre-Employment Processes.
• Post new positions on various websites.
• Sort incoming resumes and log them into appropriate tracking spreadsheets
• Complete and mail out regret letters
• Coordinate candidate interviews, physicals, and testing
• Complete and mail out offer letters.

Oct 2017 – Mar 2018 · 5 mos · Karachi, Sindh-Pakistan

• > Software Portals Worked On: Atlas, Hermes, ZenDesk
• > Successfully identified and resolved technical complaints and queries, which improved and enhanced services to the customers within agreed timescales.
• > Functioned in close collaboration with service managers to direct quality assurance checks on standards of complaints handling, and excluded service failures to improve customer satisfaction and reduce cost of complaints.

Jun 2016 – Dec 2016 · 6 mos · Tharcoal Limited

• 660 MW Coal Fired Power Plant
• > Inspected electrical equipment, and electronic components to identify hazards, defects, and maintained company-required performance and maintenance methods for mechanical and electrical equipment in order to ensure a safe working environment.
• > Designed and implemented CCTV Surveillance System, planned and employed PABX System, and managed the provision of Internet Wireless and Cabling Network, along with the installation of Telenor Mobile Tower infrastructure and equipment at Plant Site.
• > Utilized technical skills to conduct management safety and electrical audits, reviewed contractor works and monitored site’s construction drawings, SOPs, job safety analysis and inspection test plans to ensure that the processes remain up to the ISO certified standards.

Jun 2015 – Jul 2015 · 1 mo · Sukkur

• Observed various activities in E & I department. Gave detailed report on ENGRO Power House and also presented the case study and overall advantages of installing Power Factor Correction Units in plant.