Rahul Raj

Business Analyst

Bengaluru, Karnataka, India8 yrs 9 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Over 8 years of experience in data analysis and business intelligence.
  • Led impactful automation projects in HR and e-commerce sectors.
  • Strong academic background from IIT Roorkee and IIM Kashipur.
Stackforce AI infers this person is a Business Analyst with expertise in E-commerce and HR Tech.

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Skills

Core Skills

Data AnalysisBusiness Analysis

Other Skills

AutomationMachine LearningCross-functional CollaborationAnalyticsExcelSQLTableauProcess OptimizationFinancial ModelingFinancial MarketsFinancial AnalysisCorporate FinanceManagerial FinanceMarketing StrategyDigital Marketing

About

As an experienced Business Analyst with over 8 years of hands-on experience in the field of data analysis and business intelligence, my journey has been marked by a continuous pursuit of knowledge and personal growth. I hold a B.Tech degree from IIT Roorkee, where I graduated in 2015, and an MBA degree from IIM Kashipur, completed in 2017. Both of these esteemed institutions have provided me with a strong foundation for my career in analytics and management. My professional journey began at Wipro, where I worked as a Business Analyst for 3 years. During my time there, I gained valuable experience collaborating with diverse teams across various industries, enhancing my understanding of business operations and data analysis. Currently, I am working as a Business Analyst in the Retail sector at Amazon, a global e-commerce and technology giant. Here, I leverage my analytical skills to derive meaningful insights and drive data-informed strategies that contribute to the company's success. Throughout my career, I have embraced the value of effective communication, recognizing its role as the foundation of successful management. Being able to convey complex data and insights clearly and concisely is paramount in gaining stakeholders' trust and driving strategic decisions. Stakeholder management has been crucial in my roles at both Wipro and Amazon. Building strong relationships with stakeholders and addressing their concerns proactively ensures alignment and successful project outcomes. A data-driven approach to decision-making has been central to my contributions at both organizations. By leveraging insights from data analysis, I have contributed to strategic planning and problem-solving, fostering continuous improvement and innovation. With a multidimensional approach to problem-solving and critical thinking, I have tackled complex challenges at both Wipro and Amazon, finding effective solutions and driving positive outcomes. Acknowledging the efforts and accomplishments of team members is vital to fostering a culture of appreciation. By recognizing achievements, I reinforce a sense of fulfillment and motivation among colleagues. In conclusion, my journey as a Business Analyst at Wipro and Amazon, along with my academic background from IIT Roorkee and IIM Kashipur, has shaped me into a more effective, adaptable, and data-driven professional. I am excited about the future, eager to take on new challenges, and continue making a positive impact in the field of data analysis and business intelligence.

Experience

8 yrs 9 mos
Total Experience
2 yrs 11 mos
Average Tenure
4 yrs
Current Experience

Amazon

Business Analyst

Jun 2022Present · 4 yrs · Bengaluru, Karnataka, India

  • As a Business Analyst at Amazon, I lead large-scale, data-driven programs that enhance catalog quality, improve customer experience, and drive significant business impact through automation, analytics, and cross-functional collaboration. My work spans designing end-to-end workflows, building QuickSite dashboards, and deploying ML-based solutions that optimize defect detection and streamline global operations. Partnering with science and category teams, I’ve scaled initiatives across multiple marketplaces, improved model accuracy, and automated insights delivery, enabling data-backed decision-making and measurable gains in efficiency and customer satisfaction.
AutomationData AnalysisMachine LearningCross-functional CollaborationAnalyticsBusiness Analysis

Wipro limited

Business Analyst

May 2019Jun 2022 · 3 yrs 1 mo · Bangalore

  • I am incredibly proud of the impactful work I accomplished during my 3-year tenure as a Business Analyst at Wipro. One of the highlights of my tenure was successfully leading multiple automation projects aimed at optimizing the day-to-day operations of the HR function. Leveraging my expertise in Excel, SQL, and Tableau, I streamlined various HR processes, enabling the team to work more efficiently and focus on strategic initiatives.
  • One of the key aspects of my role was organizing knowledge sessions for Business HR Managers, Delivery-HR, and HRSS teams. These sessions played a crucial role in enhancing their understanding of the applications and empowering them to make the most out of the dashboards I had developed. By promoting user-friendly interfaces and offering in-depth training, I ensured that the stakeholders could leverage the insights provided by the dashboards effectively, leading to better decision-making across the department.
  • Another significant achievement during my time at Wipro was implementing Multi-Class Text Classification for employees' queries. This innovative solution helped categorize and prioritize employee queries, streamlining the HR support process and reducing response times. Additionally, I also developed a Queries Forecasting model, which aided in resource planning and ensuring that the team was well-prepared to handle varying query volumes efficiently.
  • Throughout these projects, I polished my leadership skills, collaborating with cross-functional teams of developers, project managers, and clients. By fostering open communication and teamwork, we collectively ensured that the solutions we implemented aligned with business needs and exceeded expectations.
  • Working on the automation projects not only allowed me to contribute significantly to the company's success but also provided immense personal growth and development. As a result, I deepened my expertise in data analysis, process optimization, and business strategy.
ExcelSQLTableauProcess OptimizationData AnalysisBusiness Analysis

Indian institute of management bangalore

Analyst

Sep 2017May 2019 · 1 yr 8 mos · Bangaon Area, India

Education

Indian Institute of Technology, Roorkee

Bachelor of Technology (B.Tech.)

Jan 2011Jan 2015

Indian Institute of Management Kashipur

PGDM

Jan 2015Jan 2017

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