Rahul Siote

Operations Associate

India14 yrs 8 mos experience

Highly Stable

Key Highlights

Expert in managing large-scale employee transport operations.
Proficient in real-time transport tracking and data analysis.
Strong focus on compliance and employee safety standards.

Stackforce AI infers this person is a Transport Operations Specialist with expertise in employee logistics and safety compliance.

Contact

Skills

Core Skills

Transport Operations ManagementVendor Coordination

Other Skills

Routing Make on Softwer And Manully on ExcelDatabase Management and GEO Code CreationCompliance and Safety StandardsDriver and Security BriefingShift ManagementPunctuality and Time ManagementEmployee Transport ManagementGPS Tracking and MonitoringHelpdesk Query ManagementEmergency Escalation HandlingOn-Time Transport CoordinationEmployee Safety and SatisfactionShift Operations ManagementAdministration

Experience

14 yrs 8 mos

Total Experience

6 yrs 7 mos

Average Tenure

1 yr 4 mos

Current Experience

Ibm

Senior Executive Transport

Jan 2025 – Present · 1 yr 5 mos · Gurugram, Haryana, India · On-site

As a Senior Executive in the Transport Department, I am responsible for ensuring seamless, efficient, and safe employee transportation operations. My key responsibilities include:
Real-Time Transport Operations
Managing real-time pickups and drops for employees using the MoveInSync application, ensuring smooth and timely transportation arrangements.
Actively monitoring and live-tracking cab movements on the MoveInSync app to ensure route optimization and timely service delivery.
Data Management & Analysis
Preparing and maintaining critical reports and dashboards in Excel to support transport operations, including:
No-show data: Tracking and analysing instances of employee absences during scheduled pickups or drops.
Cab over speed incidents: Monitoring driver behaviour to ensure compliance with speed and safety guidelines.
Non-motor able area data: Identifying and managing routes or locations that are not suitable for vehicle access.
Service provider issue tracker: Maintaining a detailed record of service-related concerns for efficient resolution.
Employee Drop Coordination
Coordinating employee drops in designated areas, ensuring adherence to safety protocols and minimizing wait times.
Team & Vendor Engagement
Conducting briefings for drivers and guards to ensure alignment with company policies, safety regulations, and service standards.
Performing physical compliance checks for cabs periodically to ensure adherence to operational and safety requirements.

Routing Make on Softwer And Manully on ExcelDatabase Management and GEO Code CreationCompliance and Safety StandardsDriver and Security BriefingShift ManagementPunctuality and Time Management+10

Fareportal

Sr. Executive Transport

Jul 2014 – Dec 2024 · 10 yrs 5 mos · Gurugram, Haryana, India · On-site

Managed transport operations for over 1,500 employees, ensuring smooth business and operational commitments. Responsibilities included finalizing weekly rosters, coordinating special transport needs like hotel transfers, airport pickups, inter-building movements, and event logistics.
Collaborated with vendors and drivers, conducted quality sessions, and ensured strict compliance with safety standards. Addressed shift cell escalations, resolved employee queries, prepared no-show and on-time reports, and mentored security teams to ensure female employee safety during night travel.
Streamlined operations by updating databases, creating GEO codes, and allocating resources efficiently. Delivered a reliable and secure transport experience through proactive problem-solving and dedication to service excellence.

Vendor CoordinationShift ManagementTransport Operations Management

Convergys india services private limited bpo

Transport Executive

Mar 2011 – Jan 2014 · 2 yrs 10 mos · Gurugram, Haryana, India · On-site

Transport Executive | Convergys:-
Handled end-to-end tracking of employee transportation, ensuring on-time arrivals and departures. Monitored GPS tracking of vendor-assigned cabs and compiled data for analysis in Excel. Managed helpdesk queries and escalations, including emergency shift cell operations.
Focused on maintaining seamless transport operations while prioritizing employee safety and satisfaction. Played a key role in ensuring punctual and efficient transport services.

Transport Operations ManagementHelpdesk Query Management