Rahul Verma

Operations Associate

Noida, Uttar Pradesh, India8 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in credit card operations and compliance auditing.
Proficient in KYC checks and verification processes.
Strong team management and process automation skills.

Stackforce AI infers this person is a skilled professional in Fintech with a focus on credit card operations and compliance.

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Skills

Core Skills

Operations ManagementCompliance AuditingVerification ManagementCustomer Service

Other Skills

KYC CheckAudit and compliance requirement check and fulfilmentProcess automationSOP creation and UpdateTeam handlingVerification ProcessingCustomer escalation resolutionBilling follow-upAccount ManagementBack Office OperationsApplication ProcessingPhysical VerificationComplaint ManagementCustomer Follow-UpTeam Management

Experience

8 yrs 11 mos

Total Experience

1 yr 11 mos

Average Tenure

9 mos

Current Experience

Sharp eagle investigation private limited

MIS Executive

Aug 2025 – Present · 9 mos

Rbl bank

2 roles

Physical verification

Mar 2022 – Present · 4 yrs 2 mos

Operations Officer

Mar 2022 – Present · 4 yrs 2 mos

Working in Pan India verification Unit for Credit cards. RM query handling and support. Verification processing and escalation handling. KYC Check. Audit and compliance requirement check and fulfilment. Coordination with Business and other stakeholders. Process automation and new developments. Co-brand Cards processing and escalation handling. SOP creation and Update. Team handling.

KYC CheckAudit and compliance requirement check and fulfilmentProcess automationSOP creation and UpdateTeam handlingOperations Management+1

Syssoft infotech private ltd (rbl bank process)

Credit Officer

Apr 2019 – Mar 2022 · 2 yrs 11 mos

Worked in Verification Processing Unit Handling of priority Verification processing Escalation and query handling Audit and compliance requirement check and fulfilment.

Verification ProcessingAudit and compliance requirement check and fulfilmentVerification Management