May 2023 – Oct 2025 · 2 yrs 5 mos · Berlin, Germany · Hybrid

• At HelloFresh, I lead engineering team and work groups, driving the development of scalable backend systems and ensuring alignment with business objectives. My key responsibilities included overseeing initiative delivery, making critical architecture decisions, and fostering team growth through mentoring and coaching. Enhancing operational excellence by championing best practices in operational and quality excellence.

Jul 2022 – Oct 2023 · 1 yr 3 mos · Berlin · Hybrid

• At Flink, I led engineering teams in building scalable backend systems critical to the business while also standardizing observability and incident management practices. My role involved hands-on contributions to the codebase, developing essential tooling, and mentoring engineers to foster their growth. I was also actively involved in the company-wide hiring process, helping to attract and retain top talent.
• My efforts led to notable improvements, including a 40% reduction in observability costs and a 45% enhancement in incident detection accuracy through automation. I established processes to minimize false positives and introduced PagerDuty, which streamlined incident management and improved on-call practices within the company.

Aug 2017 – Dec 2021 · 4 yrs 4 mos · Berlin Area, Germany

• As part of the SRE team, I was responsible for the development and operations of Zalando’s internal metrics visualization and alerting tool to handle millions of metrics per second, improving scalability, resiliency, and availability. Preparing the monitoring tool for multiple Cyber Weeks by identifying and resolving performance bottlenecks across ingestion, query, visualization, and storage layers, ensuring no major incidents during the peak period. Transitioned metrics storage from an in-house solution to a vendor, involving extensive evaluations, load testing, and query adjustments thus reducing operation costs and allowing the team to focus more on innovation rather than maintenance.

Feb 2015 – Aug 2017 · 2 yrs 6 mos · Berlin Area, Germany

Nov 2013 – Nov 2014 · 1 yr · Mainz Area, Germany

• Design and development in the field of Root cause identification for performance problems in Storage Area Networks. Designing intelligent decision making algorithms for automating Cloud storage life cycle operations (storage provisioning and de-provisioning).

Dec 2012 – Sep 2013 · 9 mos · Kaiserslautern

• Design and development of Add-On for the tool Enterprise Architetct to help Software architects or designers by simulating and graphically analyzing the UML diagrams (Deployment diagrams, Sequence diagrams etc.), developed by them and suggest improvements strategies for the Architecture diagrams.

Mar 2010 – Mar 2012 · 2 yrs · India

• HIPAA 5010 Implementation: Reverse-engineered a VB.Net and Java-based Claim EDITs system and redeveloped it in C# using .NET 3.5. Responsible for gathering requirements, analyzing existing functionalities, and implementing them in the new system.
• BCBSLA claim processing: Development of the FACETS claim processing system and client website. Key contributions included developing a single sign-on web application using SAML 2.0, creating a Windows application for Microsoft Outlook Address Book manipulation, and building ETL packages in SSIS and reports using Crystal Reports.

Oct 2009 – Mar 2010 · 5 mos

• Customer Support Associate
• Role: Resolving customer queries related to orders and inquiries of the products and policies of the company.