Rex J

Operations Associate

Bengaluru, Karnataka, India18 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 14+ years of experience in IT product services.
  • Expertise in electronic PCB hardware debugging.
  • Proven leadership in managing technical teams.
Stackforce AI infers this person is a seasoned professional in IT services and electronics manufacturing.

Contact

Skills

Core Skills

Technical SupportProject ManagementCustomer ServiceQuality Assurance

Other Skills

Lab Engineering OperationsPlatform enablingTeam managementSilicon & PCH understandingChecklist preparationVR, BIOS, BMC updatesKVM managementPCB troubleshootingJIRA ticket handlingProcurementLab network setupLab auditsDashboard maintenanceMS OfficeLab Operations Management

About

BE ECE with 14+ Years of Experience in IT products services and Management, Lead role, Electronic PCB Hardware knowledge debug and repair, Experience in client projects

Experience

18 yrs 5 mos
Total Experience
3 yrs
Average Tenure
3 yrs 10 mos
Current Experience

Intel corporation

Operations Manager

Aug 2022Present · 3 yrs 10 mos · Bengaluru, Karnataka, India · Hybrid

L&t technology services limited

Technical Lead

Aug 2021Jul 2022 · 11 mos · Bengaluru, Karnataka, India

  •  Working as Lab Engineering Operations for Intel project from L&T ODC location, handling the team strength of 19 technicians
  •  Experience in platform enabling set-up based on the BKC release from the different programs within the team
  •  Experience in working with different stake holders like Execution team, HW library team, procurement team, network team to deliver the platform enabling support
  •  Experience in understanding the Silicon& PCH combination along with associated accessories for the Platform enabling support
  •  Experience in preparing the Platform bring-up checklist based on the different platform types with respect to Socket and Chassis
  •  Good knowledge in updating the VR, BIOS flash, BMC flash on the platform SUT setup
  •  Good knowledge in Installing&remotely managing the KVM’s like Raritan PDU’s, APC PDU’s, Spider KVM
  •  Experience in PCB troubleshooting and rework activity when required for components packages like 0603, 0402, 0201
  •  Experience in engineering services activities through JIRA tickets handling, updating and reporting
  •  Experience in procurement part in terms of peripherals, components, Lab equipment’s, tools& accessories to get the Quote from approved vendors
  •  Experience in Lab network set-up based on the team requirements and managing the subnets allocations
  •  Experience in understanding the Lab layout and infrastructure allocation for the different teams requirement.
  •  Experience in the Lab walkthrough Audits for maintaining 6S
  •  Experience in Intel process to report (raise ticket) issues in right direction in terms of Lab IT network issues, Lab maintenance issues, Power& AC issues
  •  Experience in managing the Lab protocols ensuring to reach all the relevant team mates over the email communication to adhere the same
  •  Experience in maintaining the dashboard data for the Lab space utilization, cupboard utilization, platform utilization
  •  Experience in MS word, Excel reports, Pivot, Graphical indicators and PowerPoint presentation
Lab Engineering OperationsPlatform enablingTeam managementSilicon & PCH understandingChecklist preparationVR, BIOS, BMC updates+10

Ust global

Senior Lab Co-ordinator (Lead Role)

Mar 2019Aug 2021 · 2 yrs 5 mos · Bengaluru Area, India

  •  Working as Lead Lab Operations Management with Intel Client at Bangalore location and Leading 6 members in the Lab Support Team
  •  Working and managing on Intel Lab management Lab Project Planning, Procurement, Technical support based on tickets, Inventory management, Rework support, Implementations, Daily operations
  •  Responsible for working on the new projects(w.r.t to Lab Space and Lab Infrastructure) assignment and completion to take into Project live.
  •  Responsible for ensuring Lab Audit, Lab walkthrough on daily basis about Safety and 5S
  •  Responsible for Co-ordinating with different vendors to align with project work Space planning, Lab Infra Planning and designs, Lab retrofit and new implementations
  •  Responsible for Co-ordination between IT team and project team for the new Subnet allocations as per the team requirements
  •  Responsible for monitoring Electrical load utilization, Subnet utilization reports
  •  Responsible for Lab Space utilization, Storage utilization Bi-weekly report, Power utilization and analysis
  •  Responsible for Lab Infra allocations as per the Project team requirements and maintaining the Layout updated
  •  Well knowledge in Lab Protocols, responsible for ensuring all the protocols amended in the Digital display/Lab doors.
  •  Well knowledge in Installing&remotely managing the KVM’s like Raritan PDU’s/KVM, APC PDU’s, Spider KVM, ATEN KVM
  •  Well knowledge in configuring and maintenance of Network (Both Domain based and Work group based).
  •  Well knowledge on Display WIFI and Bluetooth testing and troubleshooting
  •  Well knowledge on PC bios flashing and Validating / troubleshooting
Lab Operations ManagementProject PlanningTechnical SupportInventory ManagementLab AuditVendor Coordination+3

R-logic technology services india pvt ltd

Team Lead

Jul 2012Mar 2019 · 6 yrs 8 mos · Bengaluru, Karnataka, India

  •  Leading 7 members in NPI Engineering team
  •  Responsible for on-time NPI closure for DELL NB Motherboards, DT Motherboards, ENT Motherboards and Memory units
  •  Responsible for on-time NPI closure for INTEL,ECS Motherboards and HP Memory
  •  Co-ordinating with DELL and Non-DELL customers related to NPI projects and closure
  •  Weekly NPI call with DELL customers related to the projects plan and implementation
  •  Responsible for NPI peripherals and HMU procurement planning
  •  Responsible for verifying BOM, Schematic and Board view to updated in ARIKS
  •  Responsible for NPI peripherals Assets to be tagged and linked into the real time Asset management tracking
  •  Responsible to complete team KPI for the financial year
NPI EngineeringProject CoordinationBOM VerificationSchematic ReviewKPI ManagementProject Management+1

Arya omni talk wireless solutions pvt ltd

Customer Support Executive

Dec 2010Mar 2012 · 1 yr 3 mos · Bengaluru, Karnataka, India

  •  Providing technical support for vehicle mounted electronic communication devices like Walkie-Talkie and GPS at Fidelity (is one of the clients).
  •  Responsible for handling and solving customer support issues via calls and emails.
  •  Responsible for preparing, maintaining and analyzing data
  •  Handling the tasks of contributing to other functional responsibilities of the organization
  •  Providing technical assistance to meet customer’s expectations.
  •  Installation of Walkie-Talkie, Antenna, Panic button, HID Card reader and GPS in the vehicle.
  •  Analyze and rectification the issues from communication devices are Walkie Talkie and GPS.
  •  Online vehicle monitoring through PC, the GPS installed transport vehicle in Fidelity.
  •  Co-ordinate with technical on-site service engineers
Technical SupportData AnalysisInstallationCustomer Service

Eko vehicles pvt ltd

R&D Service and Technician

Jul 2007Nov 2010 · 3 yrs 4 mos · Bengaluru, Karnataka, India

  •  Troubleshooting and Rectification of PCB SMD component level electronic devices in Battery operated Electric Two-wheeler like DC-DC converters, S.M.P.S. battery chargers, Micro controllers, Brushless D.C. Motor, Analog and Digital Speedo meters.
  •  Lead Acid and LiON Battery had tested by charging and discharging at different rate of currents.
  •  Development of BLDC motor stator winding as per required torque power.
  •  Ability to identify, replace and explain the proper usage of electronic equipments and systems.
  •  Installed complete wiring harness in vehicle and assisted with production activities
  •  Carried out QA inspection functions as assigned by the concerned Manager
  •  Carried out process to check out quality and stability of assembled vehicle product.
  •  Provided technical assistance to dealers and customers about electric two-wheeler
TroubleshootingQA InspectionTechnical AssistanceTechnical SupportQuality Assurance

Education

Advance institute of management and technology

Bachelor of Engineering - BE — Electronics and communication

May 2019Aug 2022

Government Polytechnic College

Diploma of Education — Electronics and communication

Jan 2004Jan 2007

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