Richard H.

CEO

Port Orchard, Washington, United States18 yrs 11 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Rescued a failing SaaS migration in just 2 weeks.
  • Achieved 90% cost reduction by optimizing infrastructure.
  • Increased client revenue by 20% through custom solutions.
Stackforce AI infers this person is a SaaS-focused Software Engineering Leader with expertise in cloud modernization and AI integration.

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Skills

Core Skills

Software ArchitecturePlatform ArchitectureCost OptimizationAi IntegrationRevenue GrowthAwsDevops

Other Skills

Python (Programming Language)BitbucketTerraformAmazon ECSAWS LambdaPythonAmazon Web Services (AWS)JavaScriptDockerGithubNode.jsReactC#JavaMicrosoft SQL Server

About

As a seasoned Software Engineering Leader with over 25 years of expertise, I specialize in rescuing failing platform migrations and cutting operational costs through architectural modernization and AI orchestration. My career is marked by a proven track record of driving successful projects from concept to completion, with a significant focus on AWS environments and scalable, self-healing production systems. Recent Impact & ROI: Platform Rescue: Took over a failing 2-month SaaS migration from an external vendor and completed it solo in just 2 weeks. Cost Optimization: Eliminated $50,000/month in vendor waste by identifying unnecessary dependencies and internalizing core infrastructure—a 90% cost reduction. Revenue Growth: Increased recurring revenue by 20% for clients by creating custom event monitors to track subscription anomalies and trends. Infrastructure Modernization: Migrated production workloads from on-prem to AWS using Terraform (IaC) and automated Bitbucket/GitHub CI/CD pipelines. Architectural Philosophy: I advocate for a "Systems Thinking" approach to software engineering. I leverage "Vibe Coding" and agentic AI workflows to handle repetitive engineering tasks, allowing me to focus 99% of my effort on deep observability, security, and complex system architecture. I believe in building systems that are not just functional, but inherently stable and cost-efficient. Technical Expertise: Cloud & DevOps: AWS (Lambda, ECS, S3, CloudFront), Terraform, Kubernetes, Docker, Jenkins. Languages & Frameworks: Node.js, TypeScript, Python, PHP, Ruby, React. AI & Data: Agentic workflows, Voice ID algorithms, signal processing, and multi-modal biometric authentication platforms. I thrive in environments that challenge my problem-solving abilities and allow for innovative solutions that deliver immediate business value while fostering a culture of collaboration and growth

Experience

18 yrs 11 mos
Total Experience
2 yrs 2 mos
Average Tenure
--
Current Experience

Primal health

Software Architect

Oct 2024Nov 2025 · 1 yr 1 mo

  • Platform Rescue: Took over a failing 2-month SaaS migration from an external vendor and completed it solo in 2 weeks.
  • Cost Optimization: Eliminated $50,000/month in vendor waste by identifying unnecessary dependencies and internalizing core infrastructure (90% cost reduction).
  • AI Integration: Developed autonomous AI systems to handle tier-1 customer support and lead qualification, routing high-value prospects directly to sales.
  • Revenue Growth: Increased recurring revenue by 20% for clients by building custom event monitors to track subscription trends.
Software ArchitecturePlatform ArchitecturePython (Programming Language)

Self employed

Principal Software Engineer

Sep 2020Oct 2024 · 4 yrs 1 mo · Washington, United States · Remote

  • Primal Health
  • Boosted recurring revenue by 20% by creating custom event monitors to track subscription anomalies and trends.
  • Re-architected a legacy PHP-based CRM into a scalable, cloud-first microservices platform.
  • Built a custom ORM to enable rapid migration of legacy systems away from raw DB access patterns.
  • Replaced fragile cron jobs with AWS Lambda functions, reducing operational risk and data center dependence.
  • Implemented Datadog monitoring across legacy infrastructure, improving system stability during phased migration.
  • Set up GitHub Actions pipelines for fully automated CI/CD to staging and production.
  • Dallas Museum of Art
  • Led cloud modernization initiative, migrating all production workloads from on-prem to the cloud.
  • Authored Terraform-based infrastructure-as-code templates to enable reproducible environment creation.
  • Built Bitbucket CI pipelines to automate testing and deployment of both infrastructure and applications.
  • Chicago West Pullman
  • Built a greenfield AI-powered biometric authentication platform—passwordless and multi-modal.
  • Designed and implemented:
  • OIDC-compliant auth service using ECS
  • Serverless signal and image processing via AWS Lambda
  • Frontend served via CloudFront + S3 using a React SPA
  • Unified observability pipeline with Kinesis and Elasticsearch
  • Developed algorithms for voice ID, signal processing, and facial recognition.
  • Created CI/CD with GitHub Actions to support multi-env distribution with test coverage enforcement.
  • Optimized authentication pipeline, reducing registration and login time by 80%.
BitbucketTerraformAmazon ECSAWS LambdaPythonAmazon Web Services (AWS)+6

Realself

Software Engineering Manager

Mar 2020Sep 2020 · 6 mos · Seattle, Washington, United States · Remote

  • Developed plans for improving engagement of our advertising placements through A/B testing of call to action (CTA) statements, maximizing revenue and increasing ROI and CTR by 200%+
  • Consolidated all internal site advertising, increasing brand footprint with retargeting and allowing audience data segmenting
  • Created goals and developed dashboards for monitoring progress, worked with 5+ product team members to build roadmaps
  • Tech Stack: GitHub, React, PHP, Ruby, Docker, Kubernetes, Terraform, CloudFormation
  • Note: Started right at the beginning of Covid. The company's revenue was based on advertising from cosmetic surgery which was no longer happening. I was laid off as a result.

Capital one

Senior Software Engineering Manager

Nov 2017Nov 2019 · 2 yrs · Washington D.C. Metro Area

  • Technologies: Python, FlaskAPI, Jenkins, AWS, docker
  • Led multiple teams of software engineers working on a machine learning platform for data exploration and operation executions of mission critical models responsible for making business decisions valued at 10s of millions of dollars.
  • Designed and led the team implementing a devops pipeline which progressed models from the data exploration environment to the operational execution environment. The pipeline validated code quality and ensured regulatory requirements were met prior to operation runs.
  • Worked with multiple teams to ensure dependencies were resolved. Advocated for features on these external teams which improved the overall ecosystem within Capital One
  • Mentored team members, helping them to achieve goals and work together as a high functioning team
  • Performed performance evaluations and advocated for my team members in cross calibrations.

Goodway group

Senior System Engineer

Dec 2014Oct 2017 · 2 yrs 10 mos

  • Technologies: Networking, on-prem, systems management, shippable, kubernetes, docker
  • Identified the need to consolidate our production infrastructure to a colocation environment. This move saved the company $300,000 a year in infrastructure costs, while improving uptime from 99% (8 hour outages were common) to 99.999% (never experienced downtime).
  • Implemented a generic devops pipeline which was used across all our services to validate code quality and promote features from dev to production
  • Evaluated multiple technologies, and made decisions which would be best suited for our uses.
  • Implemented a Kubernetes cluster in development and production.
  • Negotiated contracts with external vendors. Brought our CDN costs down 66%. Negotiated an unlimited use Tableau server with unlimited desktop licenses.

Pedantic programming

Self Employed

Jul 2013Dec 2015 · 2 yrs 5 mos

  • Did contact work for Equifax and Goodway Group, maintaining old applications and developing new ones.
  • Created NewsCrier in PHP and mySQL: an automatic news aggregator which searched for breaking news. Ran unattended, and found breaking news stories faster than major news outlets. Posted them to facebook.

Travelport

Senior Software Engineer

Jun 2012Jul 2013 · 1 yr 1 mo · Greater Denver Area

  • Maintained an existing desktop application written in WPF / C#.
  • While reproducing a bug in the application, I became frustrated with how the UX flow worked in searching. In a very quick bit of code, I dramatically improved the search making it very responsive. In doing so, I fixed the area of the application which was most complained about by our customers. This resulted in a change in how our department was managed, adding hack days into our sprints for developers to create features in the application and present them at the end.

Equifax

Senior Software Engineer

Jan 2006Jan 2012 · 6 yrs · Dallas/Fort Worth Area

  • Maintained existing web application in ASP.NET and some VB6.
  • Wrote WCF services in c#.
  • Created and optimized SQL Server databases and wrote functionality in T-SQL Stored Procedures and UDF.
  • Was the architect for the major rewrite of our application, turning it from fully custom software to modular code which took the implementation time of new customers from 6 months to 2 weeks.

Realpage, inc.

Senior Software Engineer

Jan 2004Jan 2006 · 2 yrs · Dallas/Fort Worth Area

Y2marketing

Software Engineer

Jan 2002Jan 2004 · 2 yrs

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