Sep 2022 – Jul 2024 · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

• Internal Auditor (ISO 27001 & 9001 Compliance)
• Conducted ISO 27001 and 9001 compliant internal audits, ensuring adherence to industry standards.
• Developed standardized process documents for 40+ teams, enhancing operational efficiency.
• Orchestrated bi-annual audit cycles, communicated findings to leadership, enabling informed decisions.
• Led risk assessments, devised mitigation strategies, and spearheaded ISO compliance awareness initiatives.
• Infiniti Research Missions Team
• Played a pivotal role in the successful delivery of over 200 projects, consistently exceeding customer expectations and driving high levels of satisfaction.
• Global Vendor Management Team
• Spearheaded vendor sourcing initiatives encompassing a diverse array of technological and non-technological solutions. Leveraged negotiation prowess to secure favorable terms, driving significant cost savings. Managed end-to-end procurement processes, ensuring seamless toll procurement and renewals.
• Conducted comprehensive training sessions for team members, facilitating proficient utilization of newly acquired tools and technologies. Empowered team members to enhance operational efficiency and productivity, fostering a culture of continuous improvement.
• Oversaw the renewal of critical organizational tools, ensuring uninterrupted access to essential services while optimizing investments for maximum returns.
• Legal Agreement and SQA Management
• Oversaw the negotiation and execution of legal agreements with clients, ensuring compliance with regulatory requirements and contractual obligations.
• Implemented robust Software Quality Assurance (SQA) processes, guaranteeing the delivery of high-quality solutions that met or exceeded client expectations.
• Cloud and SaaS Tools Management
• Managed the day-to-day administration of cloud and Software as a Service (SaaS) tools, optimizing resource utilization and minimizing costs while enhancing operational capabilities.