Rini Upadhyaya — Product Manager
Experienced working in the IT Industry, providing digital solutions, consulting, and business process services across various domains and geographies. I am a certified ITIL and ServiceNow professional, with core competencies in ITIL Process, ServiceNow, Database management, Service Operations, Service Design, Service Strategy, Service Transitions, Scrum, Agile Methodology, IT consulting and IT Services. Experience in managing different ServiceNow Products. My mission is to provide high-quality, cost-effective, and scalable IT solutions that meet the business needs and goals. I work with a team of talented and dedicated IT professionals, following the best practices of the ITIL Operations and ServiceNow. I have also leveraged my expertise in software development and implementation, worked as a business analyst, technology specialist, technical architect, consultant and managing tools to optimize the performance, security, management and providing solutions of the IT software and applications. I am passionate about continuous improvement and innovation, and I strive to exceed the expectations and grow with experiences.
Stackforce AI infers this person is a SaaS IT solutions expert with a focus on service management and software development.
Experience: 12 yrs 5 mos
Career Highlights
- Certified ITIL and ServiceNow professional.
- Expertise in managing ServiceNow products.
- Passionate about continuous improvement and innovation.
Work Experience
Cognizant
Technology Specialist (2 yrs 5 mos)
Software Developer (10 yrs)
Education
Bachelor of Engineering (BE) at Rajiv Gandhi Prodyogiki Vishwavidyalaya
Master of Business Administration (MBA) at Annamalai University