Nov 2023 – Mar 2026 · 2 yrs 4 mos

• Led the creation and rollout of a Design & Development Process to align design and engineering teams on building consistent, scalable UI. Created reusable templates and checklists now adopted across component delivery workflows.
• Partnered with 10+ product teams in sprint cycles to stress-test and enhance reusable components, ensuring they scale across products and edge cases while maintaining design fidelity.
• Co-launched a new design system documentation platform, reducing implementation ambiguity and contributing to a 20% reduction in component build time.
• Led accessibility efforts across 13+ core components — documented behavior, collaborated with engineers, and supported usability testing with users to ensure compliance with WCAG 2.1 standards.

Jun 2023 – Nov 2023 · 5 mos

• Led UX strategy to assess impact of dark mode on task completion + conversion rates across mobile & desktop platforms. Defined actionable insights steering product evolution while enhancing design library.
• Innovatively designed an enrollment flow, boosting customer sign-ups while driving user research + conversations with stakeholders.

Jan 2023 – May 2023 · 4 mos · Austin, TX · Remote

• Spearheaded design & development of Global Search & Results to deliver cohesive user experience aligning with business goals & user needs.
• Utilized user research insights to drive design decisions & develop intuitive user flows, innovative features, & optimized use cases, significantly improving search experience for SaaS & B2B portfolio.
• Produced design solutions, specifications, & accessibility guidelines while conducting extensive usability testing to ensure a consistent & inclusive customer experience across enterprise.

May 2022 – Aug 2022 · 3 mos · Sunnyvale, California, United States

• tl;dr - Led UX for 2 new enterprise-focused products within Google Cloud’s Contact Center AI team (Conversation AI & Speech AI). Defined product scope, iterated design directions, and delivered scalable end-to-end designs. Initiated the UX intern community within Google.
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• Cloud Speech studio
• · Led UX for AI/ML voice training console, delivered end-to-end solution catering to enterprise users within 8 weeks, leveraging agile methodologies & cross-functional collaboration.
• · Headed weekly design reviews with 14 stakeholders, utilizing data-driven insights & user research to predict & recognize use-cases, including happy path, edge & corner cases to drive design decisions.
• · Secured & onboarded UXR resources by effectively pitching requirements to leads, partnering to recruit 25 users, developed research plans for usability testing, analyzing & presenting insights to stakeholders.
• · Synthesized research insights to expand the product scope & proposed three post-MVP features, defining the product life cycle, & successfully pitching these features to directors through hi-fidelity mockups, contributing to product innovation & success.
• Conversational AI
• · Led design of new content management feature using design sprint process, delivered proposal to stakeholders in 2 weeks using hi-fidelity mockups.
• · Recruited users & moderated 7 research sessions- synthesized insights to define product scope, define user goals & needs while partnering with product & design Managers.
• · Utilized accessibility standards & inclusive design practices, producing 11 user journey mappings & accessibility audits for 2 cloud products.

Jun 2021 – May 2022 · 11 mos · Gurugram, Haryana, India

• tl;dr - Designed the desktop UI through research and market analysis - launched the firm’s first portfolio website which increased client queries by 70%. Managed a team of designers & led pitches for 7 design, product & architecture projects.
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• Design Management
• · Led desktop UI design & launched portfolio website, increasing client queries by 70%.
• · Designed & presented 7 projects involving design, product, & architecture to clients.
• · Mentored junior designers in interfacing, pitching, & critiquing using design thinking.
• Business & Resource Management
• · Synthesized Jira to create project plans. Managed consultants, vendors & organized communication meetings for 4 projects to deliver space layouts, high-fidelity renderings of built infrastructure & virtual walkthroughs.
• · Hired a team of 3 architects, 5 consultants, & 4 interns.

Jul 2020 – Jun 2021 · 11 mos

• tl;dr - Led design and development for the firm's first mobile application on IOS and Android interfaces. Moderated user testing twice a month, and headed weekly brainstorming sessions between designers and developers.
• Led 60+ design projects including 33 architecture, 6 branding, 8 way-finding, 3 immersive experiences, 6 publications, and numerous social media collaterals.
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• Application Design - Life through design / UXD Lead
• · Led design of the firm's first mobile application, enhancing employee interaction on Android + iOS devices, shipping the product within 3 months.
• · Defined product OKRs, created wireframes, high-level & detailed storyboards, mockups, & prototypes to effectively communicate design ideas.
• Urban Rejuvenation, Bhubaneswar
• · Structured the creative process for a $20M+ city redevelopment project in India.
• · Collaborated with engineering, product, & business folks to find elegant but practical solutions to challenges.
• · Conceptualized design elements to create context-specific solutions such as branding, way-finding signages, community pavilions & exhibition galleries.

Jun 2019 – Jul 2020 · 1 yr 1 mo

Jun 2018 – Jul 2018 · 1 mo · Noida Area, India

Jul 2020 – Jun 2021 · 11 mos · Noida, Uttar Pradesh, India

• tl;dr - Forefronted the curriculum & pedagogy development for launching a master’s program through collaboration with TU Delft and 5 design firms from the Netherlands. Led the design team to create 50+ collaterals and managed outreach for the program.
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• Pedagogy & Curriculum development
• · Forefronted the curriculum & pedagogy development for launching a master’s program - International Practice in Habitat Design.
• · Coordinated with 5 partner firms from the Netherlands & Germany for capstone projects & industry exposure for students.
• · Used market research to conduct competitive analysis & define the target audience, & produce a market-fit product.