Ritika Grover

Product Manager

Gurugram, Haryana, India11 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over a decade of experience in product management.
Led mobile-first transformation at S&P Global.
Expert in user experience optimization and API management.

Stackforce AI infers this person is a Product Manager with expertise in Fintech and Travel industries, focusing on user-centric digital solutions.

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Skills

Core Skills

Product Strategy & VisionAgile Product DevelopmentUx/ui Improvement & WireframingApi Design & IntegrationData-informed Product DecisionsBusiness DevelopmentSoftware Product Management

Other Skills

.NETAgile MethodologiesAnalytical SkillsBusiness CommunicationsBusiness ProcessBusiness StrategyC#CommunicationCorporate CommunicationsCustomer ExperienceCustomer ServiceData AnalysisDocumentationEnglishFunctional Testing

About

Innovative and results-oriented Product Person with over a decade of experience driving the end-to-end lifecycle of digital products across travel, automotive, technology, and financial services sectors. With 10+ years of specialized leadership in product strategy and execution, I have consistently delivered scalable, customer-centric solutions that enhance user experience, drive revenue, and improve operational efficiency. I thrive in dynamic environments, collaborating with stakeholders to translate complex customer problems into elegant, technology-driven solutions. My core strengths lie in user interface designing, user experience optimization, API product management and agile delivery. I’ve successfully modernized legacy platforms, led cross-functional global teams, and brought high-impact products to market—most currently at S&P Global, where I led a mobile-first transformation. Specializations: - Product Strategy & Vision - Agile Product Development - UX/UI Improvement & Wireframing - API Design & Integration - Stakeholder Management - International Product Launches - Data-Informed Product Decisions - Team Leadership & Mentorship

Experience

11 yrs 8 mos

Total Experience

3 yrs 10 mos

Average Tenure

5 yrs 3 mos

Current Experience

S&p global

2 roles

Senior Product Owner

Jan 2024 – Present · 2 yrs 5 mos · Gurugram, Haryana, India

Senior Product Management Specialist

Mar 2021 – Jan 2024 · 2 yrs 10 mos · Gurugram, Haryana, India

Defined and executed product vision and roadmap for Loyalty Products across desktop and mobile platforms.
Achieved increase in customer engagement and boost in mobile app usage.
Built and scaled a high-performing India-based product team; introduced agile best practices improving sprint velocity and delivery timelines.
Collaborated with UX and backend engineering teams to redesign complex legacy platforms into modern, user friendly experiences.
Championed data-driven decision-making through A/B testing, user interviews, and performance analytics.
Mentored junior product owners, instilling agile principles and customer-first thinking

EnglishTeamworkStrategisingQuality AssuranceDocumentationProject Management+8

Cwt

Product Owner / Analyst

Jun 2019 – Mar 2021 · 1 yr 9 mos

Spearheaded the development of an intelligent, data-driven hotel booking platform used by global clients.
Delivered three enterprise-level integration projects across distributed teams in North America, Europe, and Asia.
Increased platform adoption and partner satisfaction through strategic product enhancements informed by customer feedback.
Created and implemented data dashboards that enabled faster, insight-led decisions across product and marketing teams.

EnglishTeamworkStrategisingQuality AssuranceDocumentationProject Management+8

Tbo.com

2 roles

Business Analyst

Promoted

Apr 2017 – Jun 2019 · 2 yrs 2 mos

Developed and launched scalable API solutions for hotel and flight bookings, contributing major % of total business revenue.
Translated complex global client requirements into API specifications, improving time-to-integration.
Launched dynamic pricing initiatives that drove major uplift in targeted regional revenue.
Represented the firm at global travel trade events, strengthening international partnerships and brand presence.

EnglishTeamworkStrategisingQuality AssuranceDocumentationProject Management+8

Software Developer

Sep 2014 – Mar 2017 · 2 yrs 6 mos

Designed, built, and maintained core software modules for the booking platform using C#, .NET, and SQL.
Led troubleshooting and optimization projects that reduced critical system errors.
Authored technical documentation and best practice guides, significantly reducing onboarding time for new developers.

EnglishTeamworkStrategisingQuality AssuranceUser FlowsProblem Solving+1