Sep 2024 – Mar 2025 · 6 mos · India · Remote

• In my previous role as a Program Manager in the People Operations team, I led strategic initiatives to enhance employee experience and operational efficiency. My responsibilities include:
• 1. Managed Cross-Functional Projects: Overseeing and coordinating various projects that streamline internal processes and optimize our people operations.
• 2. Team Leadership: Collaborated with a diverse team of professionals to drive key projects from initiation through successful execution.
• 3. Process Improvement: Worked to improve how we manage our projects, exploring solutions to increase productivity and collaboration across teams.
• 4. Stakeholder Collaboration: Partnered with stakeholders across departments to ensure alignment on goals and deliverables, contributing to a seamless operational experience.
• 5. Data-Driven Decision Making: Leveraged data insights to enhance project outcomes and continuously iterate on improvements to processes and operations.
• 6. Employee Engagement: Implemented programs aimed at fostering employee engagement, well-being, and organizational development.
• 7. Workday Management: Leveraged Workday to manage HR systems and workflows, ensuring smooth operations and data accuracy for people-related processes.

Sep 2020 – Sep 2024 · 4 yrs · India

• 1. Worked on a data platform project and handling multiple work-streams in the very project.
• 2. Experienced in monitoring, coordinating, and directing the progress and requirements of projects from start to end by building roadmaps, KPIs, and project plans for software projects.
• 3. Collaborated closely with cross-functional stakeholders, including product, engineering, security, people and data, to define processes, track progress, and ensure transparency to stakeholders.
• 4. Capable in managing multiple initiatives at a time and identifying key milestones for them with the help of team velocity and other metrics
• 5. Experienced in holding project team members accountable for timely completion and quality of project deliverables and milestones across geographically distributed teams
• 6. Experienced in implementing various software delivery methodologies like Scrum, Kanban, Lean etc. and hosting agile ceremonies like standups, refinements and Retros for agile teams
• 7. Capable in applying consistency and best practices through project initiation, planning, and execution phases with a continuous improvement mindset
• 8. Created automated reports for management via Jira for each squad and department
• 9. Introduced team health checks for consistently improving communication and coordination between members
• Supported ISG group with compliances like SOC2 and ISO.
• Worked with people team to help them setup their process and coach them on project and change management

Jan 2019 – Apr 2020 · 1 yr 3 mos · Jaipur Area, India