Rituparna B. — Operations Associate
As a Customer Service Representative at Teleperformance, I provide high-quality support and solutions to diverse customers across different channels. I have over one year of experience in this role, and I have developed strong skills in operations, attention to detail, and diversity. I hold a Bachelor of Commerce degree in Accounting and Finance from BBMKU, which gives me a solid foundation in financial literacy and business acumen. I am passionate about delivering excellent customer service and contributing to the success of the organization. I am always eager to learn new things and improve my performance. My goal is to advance my career in the customer service field and leverage my skills and education to make a positive impact.
Stackforce AI infers this person is a Customer Service professional with a focus on operational excellence.
Location: Jaipur, Rajasthan, India
Experience: 9 yrs 8 mos
Skills
- Customer Service
- Problem Solving
Career Highlights
- Over one year of customer service experience.
- Strong skills in operations and attention to detail.
- Bachelor's degree in Accounting and Finance.
Work Experience
Genpact
management trainee (1 mo)
Flipkart
Senior Team Lead (1 yr 2 mos)
Senior Lead operation (10 mos)
Teleperformance
Member safety and recovery team for linkedin process (1 yr 4 mos)
Customer Service Representative (2 yrs 5 mos)
Amazon seller support (2 yrs)
Sanatan International Academy
Teacher faculty (1 yr 11 mos)
MODERN PUBLIC SCHOOL
Health Safety Environment Coordinator (3 yrs 2 mos)
IBM
for American Express (1 yr 1 mo)
SERCO BPO PRIVATE LIMITED
for LG (1 yr 1 mo)
Education
Bachelor of Commerce - BCom at BBMKU
High School Diploma at CBSE
High School Diploma at JBSE INC
B.Com (Account Honors) at Web3JH