Jan 2024 – Mar 2024 · 2 mos

Sep 2022 – Jan 2024 · 1 yr 4 mos

Mar 2022 – Sep 2022 · 6 mos

Jul 2018 – Mar 2022 · 3 yrs 8 mos

• Aiding marketing efforts by providing in-depth data analysis using Tableau and SQL Server involving various data sources such as Marketo and Salesforce.

Feb 2017 – Jul 2018 · 1 yr 5 mos · Baltimore, Maryland

• Guiding data conversion team through the merging and integration of multiple sales products such as Sphere and Siebel into Salesforce. Scrum Master of Agile team. SSIS Package development for converting full Salesforce data loads into re-programmable packages for multiple deployments. SSIS Reporting work for Data Quality team, as well as analyzing and executing actions upon data quality report results into source systems.

Jan 2017 – Jul 2018 · 1 yr 6 mos · Baltimore, Maryland

• Providing data analysis for the Salesforce integration at Constellation Energy.

Apr 2016 – Dec 2016 · 8 mos · Owings Mills, MD

• SaaS systems support for RSA's GRC Archer as well as for Corporate Marketing and Auditing Applications such as MetricStream, Conceptshare,Cybergrants, Brightcove and Fourwinds. Specialty in SQL backed SaaS products and data management.

Jul 2013 – Mar 2016 · 2 yrs 8 mos · Hunt Valley, MD

• Conversion and analysis of HR data and systems from various customer software formats and database structures into the internal proprietary format, using SQL Server 2000,2005,2008,2012 and various tools involved. Support for clients and internal issues, End-user software and database related. Database and server management.

Apr 2010 – Jul 2013 · 3 yrs 3 mos

• Conversion and analysis of data from various proprietary software formats and database structures into the Conexion software format, using SQL Server 2000,2005,2008 and various tools involved. Support for clients and internal issues, End-user software and database related. Database and server management.

Feb 2007 – Jun 2009 · 2 yrs 4 mos

• Provided testing and analysis for health club management software, which is a database driven, server-client software solution. Module based. Billing and member tracking are the main focuses.
• Managed projects working closely with the developer for completion on deadlines.
• Provided database and software support for multiple clients on a daily basis.
• Worked with a development team deployed throughout the United States successfully to develop high quality results.
• In charge of all deployment of software, through Citrix (cloud) environments and satellite clients through MSI package installations, including creation of the MSI packages using Installshield 2008 and DevStudio9.
• In-house tech support including Active Directory and Email Hosting.
• Created test cases, test documents, release notes and manuals for the software products.

Jan 2007 – Jan 2010 · 3 yrs

• Provided installation and training to new clients across the United States in various classroom and on-site settings, taking full responsibility of a client’s knowledge and progress with implementing the new system in their facilities in a strict time conscious manner, while also creating great working relationships that build trust with the client.
• Defined the scope of the client’s needs by interpreting the business’s requirements, creating a specific interface and workflow in order to accomplish a satisfactory implementation and thus go-live.
• Maintained client databases using SQL Server 2000,2005,2008, converting from various competitor database schemas, and manipulating the data to conform with Conexion/Motionsoft’s proprietary design.
• Created hardware and networking solutions for various hospitals/wellness centers/gyms for their internal network and health care software integration with doors, turnstiles and entry devices.
• Provided hardware and software tech support for expanding client base with various integrated systems across multiple interface protocols.
• Maintained detailed cost and expense spreadsheets for on-site projects.

Mar 2005 – Feb 2007 · 1 yr 11 mos · Annapolis, MD

• Manual testing of cellphone applications created with BREW and Java, Project management with well-known game publishers with small cycle windows.