Robert P. Smith — Customer Success Manager

I am a strategic, mission-driven leader with over two decades of experience across Healthcare, Military, and Security operations. My career began in healthcare, where I spent 25 years on the front lines—18 of them at Ascension Seton—progressing from Patient Care Technician to Telemetry Supervisor and Level 3 Armed Security Officer. These roles honed my expertise in operational excellence, team leadership, and high-stakes decision-making in fast-paced, high-pressure environments. Currently, I serve as Security Supervisor and Level 4 Personnel Protection Officer at Discovery Land Company, overseeing security operations, executive protection, and safety protocols for high-profile clientele. I also continue to support Ascension Seton Medical Center Austin as a PRN Level 3 Armed Security Officer/Training Officer, ensuring safety and operational integrity within complex medical settings. In the Texas State Guard, I hold the rank of Staff Sergeant (SSG) and serve as HHC 2nd Platoon Sergeant and T1 Awards NCO, responsible for training, mentoring, and maintaining operational readiness for my platoon—demonstrating leadership, accountability, and a commitment to service at every level. I hold a Bachelor of Science in Emergency Management and Homeland Security and an Associate of Science in Business Administration, and I am advancing my executive expertise through the MBA Accelerated Program at The University of Texas at Tyler, with a focus on Lean Six Sigma Green Belt Certification beginning Spring 2026. This equips me to drive strategic initiatives, operational efficiency, and organizational excellence across complex environments. I am driven by a simple mission: protecting people, building elite teams, and executing with precision. I bring a track record of leadership, operational excellence, and transformative results—delivering measurable impact in every organization I serve.

Stackforce AI infers this person is a Healthcare and Security Operations expert with extensive leadership experience.

Location: Buda, Texas, United States

Experience: 22 yrs 7 mos