Nikita Jain — Operations Associate
Policy enthusiast with 7+ years of expertise advising national and subnational governments on transformative urban reforms, specializing in bridging policy gaps between ministries and marginalized communities. Designed and monitored schemes impacting 76M+ citizens across India’s 10M+ megacities, including leading PMO teams for India’s first nationwide sanitation survey (PM Modi's flagship scheme), orchestrating data-driven diagnostics across 416 cities while training 490+ health inspectors in protocol adherence. A ground-up governance practitioner, she transitioned from Ministry PMUs to frontline crisis response: resolving Gurugram’s water crisis by reactivating dormant schemes (saving 500M liters/year); spearheading Punjab’s digital governance overhaul during COVID-19 (boosting service delivery by 95%); and architecting scalable frameworks for sanitation, and livelihood initiatives adopted across 7 Indian states. Currently based in Malaysia, Nikita serves as Manager at Think City, where she helped develop the organisation’s flagship next-generation social housing policy report, translating 18 months of primary research and global benchmarking into actionable recommendations for the Ministry of Housing. Her work focuses on strengthening liveability frameworks within public housing, aligning governance structures, financing mechanisms, and community-level design to improve long-term outcomes for low-income residents. She has also contributed to urban climate resilience efforts, including benchmarking global Heat Health Plans and shaping foundational frameworks for city-level implementation in Malaysia.
Stackforce AI infers this person is a Public Policy and Urban Development expert with a focus on social housing and governance.
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Experience: 5 yrs 6 mos
Skills
- Social Policy
- Research
- Stakeholder Engagement
- Project Coordination
Career Highlights
- Advised on transformative urban reforms impacting 76M+ citizens.
- Led India's first nationwide sanitation survey under PM Modi's scheme.
- Spearheaded digital governance overhaul boosting service delivery by 95%.
Work Experience
Think City
Manager (1 yr 7 mos)
The World Bank
Capstone Consultant (6 mos)
Impact Consulting
Engagement Manager (7 mos)
Government Of Punjab
District Development Fellow, Directorate of Governance Reforms (11 mos)
Haryana
Assistant Manager: Governance, GuruJal (1 yr 4 mos)
Karvy Insights Limited
Research Manager (4 mos)
SR Asia (Social Responsibility Asia)
Project Management Coordinator (3 mos)
Government of India
Public Policy Analyst (1 yr 1 mo)
Education
Master's degree at The London School of Economics and Political Science (LSE)
Bachelor of Arts - BA at Sri Venkateswara College, Delhi University