Sep 2024 – Jul 2025 · 10 mos · Bengaluru, Karnataka, India · On-site

• Spearhead the business streamlining and process optimization function at Shahi, leveraging technology to drive transformation in collaboration with the MNB Divisional CEO. Challenged established processes, reduced inefficiencies, and digitized business processes within a traditionally human-reliant industry.
• Key achievements:
• Garment Sampling Platform: Built a platform to enhance efficiency, TATs and SLA compliance in garment sampling along with capacity planning and KPI monitoring.
• New Product Development (NPD): Decreased NPD cycle time by 20% and reduced associated costs by 15% through technology implementation.
• Quality Assurance (QA): Improved defect detection rates by 25% and reduced manual effort by 30% via automated QA processes.

Jun 2022 – May 2024 · 1 yr 11 mos · India · Hybrid

Jun 2021 – Aug 2024 · 3 yrs 2 mos · Bengaluru, Karnataka, India · On-site

• Business Process Re-engineering & Techno-Functional Leadership: Excelled at bridging organizational strategy and flawless execution.
• Technical Expertise: Grasp of Enterprise Applications, Cybersecurity, and IT Operations, fueled by a strong understanding of business and user needs.
• Rapid Delivery: Consistently delivered fit-for-purpose, scalable business systems at an unprecedented pace within the Indian automotive industry
• Strategic Partnerships: Forged high-impact collaborations with SAP, Microsoft, AWS, Dell, BCG, Kearney, and the Big4, ensuring optimal solution delivery
• Leadership: Spearheaded the PMO for the network and applications backbone rollout at India's largest 2W manufacturing facility in Tamil Nadu, completing the project in a record-breaking 8 months
• Efficiency Gains: Drove a 100% increase in production efficiency (doubling 2W JPH from 20 to 40) through issue resolution and continuous improvement initiatives over two years
• CoS Experience: Functioned as the CoS for a 2X ET CIO Award winner, managing their office and driving key initiatives
• Consistent Success: Consistently exceeded expectations in this multifaceted role, contributing directly to the organization's overall success.
• Key Responsibilities: Managed enterprise programs, CXO-level relationship management, reporting, industry engagement & financial oversight.
• Had a stint with Krutrim SI (OLA's AI unicorn) as Lead PMO for Core Infra overseeing DC & Cloud as well as Enterprise Infra for OLA group
• Spearheaded the delivery of infrastructure solutions at Ola and Krutrim, setting new industry benchmarks for compute, storage, and network capabilities.
• Functioned as the critical link between strategic functions (Business/PaaS, Cybersecurity, Procurement, Finance, IT) across phases, from identification to sustained operations.
• Directed the highly complex "Exit Azure" program, migrating workloads to the in-house Krutrim cloud and delivered annual savings of INR 15 crores

Jun 2021 – Aug 2024 · 3 yrs 2 mos · Bengaluru, Karnataka, India · On-site

• Within my group role, much of the focus was on the OLA Electric side. However, I also engaged in diverse projects leveraging my skills as a process consultant, functions that often align with those of a Chief of Staff (CoS) in the CIO's office.
• Program Management Expertise: Spearheaded ERP roll-out for cloud kitchens, dark stores, and used cars businesses, proactively managing project lifecycle and resources.
• Compliance & Audit Leadership: Navigated complex compliance audits (TfL licensing, partner licenses), serving as key liaison and problem-solver to ensure alignment across diverse teams.
• Stakeholder Management & Communication: Liaised with auditors, deciphered requirements, and facilitated resolution of findings, streamlining communication and problem-solving.
• Chief of Staff Experience: Engaged in diverse projects leveraging process consulting skills within the CIO's office.
• Technical Translation: Translated technical jargon into actionable steps, ensuring alignment and progress on critical projects.

Mar 2013 – May 2021 · 8 yrs 2 mos · Bengaluru, Karnataka, India

• Client Relationship Management: 12+ years building, nurturing, and managing client and internal stakeholder relationships for seamless collaboration.
• Project Delivery: Consistently delivered high-quality, timely results on client engagements, exceeding expectations through meticulous project planning and execution.
• Business Development: Proactively identified new opportunities and pursued leads, driving business growth through effective client account management.
• Financial Management: Streamlined billing, collections, and engagement monitoring processes to ensure efficient and transparent financial operations.
• Mentorship & Training: Mentored junior colleagues and facilitated training sessions on core consulting skills, fostering a culture of continuous improvement.
• Talent Acquisition: Actively participated in identifying and recruiting top talent, ensuring a strong team capable of delivering exceptional results.

Mar 2010 – Feb 2013 · 2 yrs 11 mos · Bengaluru, Karnataka, India