Apr 2019 – Jun 2019 · 2 mos · Santa Clara , California

• Reviewing sales & business performance on key parameters. Creating sales dashboards on Sales, Total Contract Value, Leads, and sales opportunities.
• Publishing sales, revenue reports on a weekly, montly and quarterly basis (Working on Revenue Tracking System) to sales leadership & Sr. Management (Used Salesforce Lightening for report creation)
• Periodically analyse revenue forecast & drive actions to keep forecast on track to the goal, working with Account Managers on Strategic & New Accounts.
• Co-ordinating with internal functions to maintain sustained accuracy and enhancements in forecast report
• Working with VP’s and Head’s of Sales Unit for setting goals and strategies.
• Tracking performance of sales team on periodic basis against goals
• Disbursing and calculating commissions to sales team based on performance against goals
• Onboarding new sales people on CRM system
• Resolving periodic queries related to CRM
• Co-ordinating with IT team for any support
• Periodic review of data in CRM for correctness of all fields.
• Driving actions with sales reps & sales leaders to keep CRM up-to-date
• Suggesting/escalating issues to Sales ops head to ensure data hygiene is maintained

May 2017 – Jan 2019 · 1 yr 8 mos · Fullerton, California

• Responsible for managing and building enhancements for universities e-commerce website and mobile application (iOS, Android)
• Convert the business requirements into Product requirement documentation (P.R.D), Business Requirement document and lessons learned
• Collaborate with the UX team to convert the requirements into full-fledged product features, create user stories, conduct AB /UAT testing and map user experience, refining product backlog items, creating wireframe/ prototypes to get input from stakeholders.
• Act as a link between customer and the technical team, offer insights and help customer understand the benefits of the application/service.
• Gather requirements from stakeholders, handle demo for stakeholders, top management after every project
• Participate in daily sprint meetings and make sure that all the team members are on the same page
• Understood clients concerns for ticket resolution by conducting requirement gathering and JAD sessions
• Summarized data using Pivot tables, Vlookups and generated reports in Excel.
• Constructed ER and Use case diagrams in MS Visio to describe the business activities to stakeholders

Aug 2015 – Dec 2016 · 1 yr 4 mos · Nagpur Area, India

• Managed numerous project budgets, adjusting forecasts, and providing financial updates both electronically and verbally to management.
• Responsible for managing and coordinating activities that are instrumental in the implementation of various projects for multiple departments. These activities include the facilitating of meetings between various technical teams to report/resolve issues, discuss next steps, identify and resolve project risk items, and provide status.
• Coordinated Agile projects in the role of Scrum Master which included conducting the daily meetings, working with product owner to ensure stories for Agile projects were created and prioritized, and lead the development team to ensure that stories were groomed and the sprint backlog was created.
• Worked with teams to ensure that project standards adhere to both the Project Development Life Cycle and the company's internal project standards.
• Managed various requests and requirements from departments to ensure that proper documentation and permissions were established to ensure approval for the projects release to production.
• Provided weekly project status to management and multiple departments through meetings and the updates of a variety systems and forms.

Jun 2015 – Aug 2015 · 2 mos · Nagpur Area, India

• Performed research tasks and gathered data with respect to industry, company and prospective clients and develop company strategies accordingly
• Identification and management of any risk or issues which may be noted during the project’s life span.
• Applied formal project management methodologies and reporting practices in line with IT project guidelines and principles, to ensure timely and effective delivery of technical projects.
• Conducted strategic reviews of existing processes and technologies.
• Coordinated with key business stakeholders to prioritize work, requirement gathering, assigning activities, identify and evaluate product changes/ assisting Change Control Board and worked closely with the PMO.
• Assisted the director of the company in modifications to existing projects in a bid to improve its applications.

Jun 2014 – Jul 2014 · 1 mo · Nagpur Area, India

• Taking ownership of personal performance, improvement and development plan, ensuring regular reviews with team manager are carried out
• Assess operational workflow to provide recommendations and manage the implementation of improvements to optimize operational efficiencies
• Provide periodic financial and performance reports to product managers and Senior Management
• Worked closely with Product Director, Project Management, Dev and QA teams to make sure User stories and acceptance criteria are completed and signed off
• Developed and utilized digital-first thinking and industry insights to provide recommendations for funnel improvements with financial impact
• Worked with product manager and other business stakeholders to understand the need of new product development