Jan 2024 – Nov 2024 · 10 mos · Remote

• I drove the post-acquisition integration of CraftJack and led high-visibility growth, compliance, and infrastructure programs that impacted nearly every revenue line at Angi. Managed five cross‑functional engineering teams spanning the Growth and Pro Experiences pillars, partnered with multiple VP‑level stakeholders, and delivered every initiative ahead of schedule with 100 % team retention.
• Integrated a $400 M+ business unit: Orchestrated the end‑to‑end migration of all CraftJack engineers and revenue‑producing applications to Angi's modern stack (Kubernetes, microservices, Next‑gen CI/CD). Completed cut‑over ahead of plan with zero production incidents, preserving >$400 M ARR.
• Scaled SEO‑driven growth: Led Growth teams in building a new SEO platform that generates high‑performance landing, geo, and funnel pages for Angi Brands, improving page‑load times, boosting organic traffic, and strengthening brand distinction across marquee properties.
• Protected a quarter of the company's revenue: Directed the seamless migration of Angi's partner‑leads platform (~25 % of total revenue) to the new architecture with zero downtime or data loss, ensuring uninterrupted lead delivery to thousands of service pros.
• Navigated industry‑wide regulation: Spearheaded design and rollout of a consumer‑choice compliance framework that re‑architected user flows to satisfy emerging federal regulations, safeguarding the majority of Angi's $1 B+ revenue while enhancing transparency for millions of consumers.
• Modernized cloud infrastructure: Drove company‑wide initiative to consolidate AWS workloads onto Angi's Kubernetes platform, hardening security, standardizing observability, and accelerating deploy frequency.
• Multi‑pillar leadership & culture: Reported through multiple VPs, aligned roadmaps across Product, Growth, Compliance, and Infrastructure, and cultivated a psychologically safe, high‑ownership culture, achieving 100 % retention during significant organizational change.

Jan 2023 – Jan 2024 · 1 yr

• Led a team of ML Engineers to spearhead the designing and implementation of a state-of-the-art RAG system to enhance user queries when searching extensive technical manuals, incorporating NLP for context-aware retrieval.
• Constructed robust data pipelines for aggregating and preprocessing from manuals, ensuring efficient data ingestion, normalization, and indexing to support scalable real-time query processing and retrieval operations.
• Developed and integrated a multi-modal approach to process and analyze data from text, images, and diagrams in technical manuals.
• Led quality assurance initiatives by establishing benchmarks and employing automated testing to validate the system's semantic search capabilities, achieving over 90% accuracy in context relevance.

Feb 2022 – Jan 2024 · 1 yr 11 mos

• I joined CraftJack as a hands-on head of technology in charge of all decisions surrounding internal and external facing systems. Under my leadership, our team grew 5x in size while supporting a business whose revenue grew more than 10x during my tenure.
• Collaborated with executive leadership to establish a clear connection between strategic objectives, process enhancements, and project implementation across the company.
• Responsible for owning the development of the technology budget and roadmap, ensuring that projects adhered to defined timelines and scopes.
• Designed and implemented a fully automated mission critical system for in-house and fast growing affiliate lead generation, boosting the amount of revenue ($30M to $450M) and profit ($5M to $115M) CraftJack takes in through its systems.
• Led an AI/MLOps initiative to build a cutting-edge LLM and RAG model focused on improving the personalization of user profiles by providing recommendations based on successful cohorts. The RAG we built took in data from multiple sources and cleansed it to the required specifications so we could use that data in our models.
• Guided the transformation of CraftJack's monolithic app to an event-driven microservices architecture, significantly enhancing application reliability and performance.
• Streamlined the development process and release cycle from one month to immediate deployment post-testing, achieving rapid delivery of business value without compromising reliability.
• Designed and implemented a comprehensive recruiting pipeline, including initial contact, assessment, and final face-to-face interview. During my tenure at CraftJack, I successfully hired Junior and Senior Engineers across Software, QA, and DevOps roles expanding the team by 5x over 5 years.
• Fostered a collaborative environment that encouraged idea sharing, leading to increased employee retention and engagement. Our diverse team at CraftJack is thriving with a median tenure of over 5 years

Feb 2016 – Jan 2022 · 5 yrs 11 mos

• Designed and developed a unified application, integrating 30+ targeted SEM sites, and created an intuitive CMS, empowering marketing team members with content editing capabilities, ultimately reducing release time by 20x.
• Entrusted to oversee a team of external engineers, successfully delivering our native mobile apps 15% under budget, while ensuring alignment with our internal goals and user expectations.
• Worked hand in hand with our Product team to identify features that drive impact and innovation focused on key business metrics and KPIs.
• Transformed the QA team by pivoting to an automation-centric approach, dramatically enhancing system stability and reducing regression testing durations from several days to mere hours, thereby accelerating release cycles and bolstering product reliability.
• Established a lean efficient DevOps team with a focus on automation and right-sizing of infrastructure processes. This resulted in cost savings of over $200k annually over a period of 2 years.
• Served as a mentor for engineers aspiring to management roles, coaching them through pivotal aspects of their career transition. My mentees, now managers, supervise junior and mid-level engineers, while I oversee them in tandem with the senior engineering team, fortifying leadership and ensuring cohesive team management.
• Spearheaded complex initiatives including migration to AWS, transition to PostgreSQL, and upgrading all applications to .NET Core.
• Led a strategic shift to a new Payment Processor for web and mobile platforms, securing uninterrupted revenue streams for the company within a tight deadline of 60 days.
• Championed a seamless integration of design and UX teams into engineering's Agile development process.
• Founded CraftJack's machine learning team to build systems that accurately predicted profitable SEM spending and a robust recommendation engine for upsells, resulting in a 10% increase in SEM efficiency and a 50% boost in upsell revenue.

Jan 2015 – Jan 2016 · 1 yr

• Spearheaded a global team of engineers across Chicago, Spain, and India, dedicated to developing the company's comprehensive employee review process.
• Introduced Agile methodologies to enhance team understanding of project scope and ensure timely progress toward established deadlines.
• Provided leadership to engineering teams in crafting and implementing tailored solutions that catered to clients' distinct needs and objectives.
• Designed a sophisticated React front-end and .NET API backend, seamlessly integrating with new and existing microservices for efficient data retrieval and updates.
• Collaborated with various internal teams to streamline a global rollout strategy, ensuring a seamless release on a global scale.

Jan 2015 – Jan 2015 · 0 mo

Jan 2011 – Jan 2015 · 4 yrs

Jan 2011 – Jan 2011 · 0 mo

Jan 2010 – Jan 2011 · 1 yr

Jan 2010 – Jan 2010 · 0 mo

Jan 2008 – Jan 2010 · 2 yrs

Jan 2007 – Jan 2008 · 1 yr

Jun 2005 – Feb 2016 · 10 yrs 8 mos

• Experienced Practice Lead and Sr. Software Architect with over 10 years of expertise in application design and development. Possesses a comprehensive skill set in Java/J2EE, .NET, iOS (iPhone/iPad), Ruby on Rails, PHP and more. Demonstrated expertise in browser-side technologies such as CSS, HTML, and JavaScript, with a proven track record of developing AJAX-enabled web applications in various technology stacks.
• Expert in delivering projects based on layered technologies and industry standard patterns, including ORM’s (NHibernate, ActiveRecord), MVC frameworks, and IoC containers like Spring, Spring.NET, and Autofac. Adept in utilizing Agile methodologies for over 10 years and well-versed in XP practices including Test Driven / Behavior Driven Development, and Continuous Integration. Completed numerous projects of national and global scale.
• Actively led employee and client teams in developing custom enterprise applications.
• Managed a .NET practice comprising 40+ consultants and managers, overseeing budgeting, sales, strategic planning, and training consultants in technical and company goals.
• Gave strategic guidance to startups on effectively scaling architecture and processes for crucial growth milestones.
• Directed teams assisting prominent consulting and financial firms in cloud migration and legacy system modernization and fostering a transformative engineering culture.

Jan 2005 – Jan 2007 · 2 yrs