Sachin Kakade

Operations Associate

Mumbai, India7 yrs 3 mos experience

Highly Stable

Key Highlights

Certified Lean Six Sigma Black Belt driving process excellence.
Proven track record in quality assurance and team leadership.
Expert in stakeholder management and operational efficiency.

Stackforce AI infers this person is a Quality Assurance and Process Excellence expert in the BPO industry.

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Skills

Core Skills

LeadershipStakeholder ManagementProject ManagementBusiness Intelligence (bi)Data AnalysisOperational ExcellenceEscalations ManagementCustomer Relationship Management (crm)

Other Skills

Leadership & People ManagementGoogle SheetsConsultingTalent ManagementChange ManagementValue Stream MappingFailure Mode and Effects Analysis (FMEA)Six Sigma Black BeltSoft SkillsTeam ManagementKey Performance IndicatorsService-Level Agreements (SLA)NegotiationProblem SolvingPresentations

About

Certified LSSBB | Driving Process Excellence and Operational Efficiency, Certified Wellness & Resiliency Hero Seasoned Senior Quality Assurance and Team Lead with a track record of dependability and leadership. Key Skills include Consulting, Talent Management, Stakeholder Management, Leadership, Change Management, Project and Program Management, Adaptability and Resilience. Knowledgeable in QA methodology, 7QC Tools with a proven history of reducing escalations to increase the overall quality. Reducing rework and improving employee productivity, Proficient in training new Employees and preparing WBR, MBR plans, and Quality Reports. Dedicated to analyzing and resolving defects. My main Aim is Coaching and Development of Team members & to help them grow. In a nutshell; I’m motivated by the pursuit of operational excellence and enjoy mentoring teams to think critically, solve problems collaboratively, and build a culture of continuous improvement. Let’s connect if you’re passionate about transforming processes, driving efficiency, and achieving excellence through data and discipline.