Raeshwari Pradhan — Operations Associate

A Bachelor of Commerce graduate from The Bhawanipur Education Society College, I currently work in Executive Relations at Amazon. My role focuses on managing customer relations and resolving escalations for high-value customers. By leveraging skills in communication, SOP development, and Microsoft Excel, I contribute to identifying systemic issues and driving impactful process improvements that enhance the customer experience. At Amazon, I collaborate with cross-functional teams to address challenges and streamline resolution processes, ensuring customer satisfaction and operational efficiency. Through a commitment to teamwork and data-driven decision-making, I aim to strengthen our customer-first approach and help build a more efficient service ecosystem. My goal is to continue fostering innovative solutions that align with organizational values and create meaningful customer experiences.

Stackforce AI infers this person is a Customer Relations Specialist in E-commerce focused on process optimization.

Location: Kolkata, West Bengal, India

Experience: 2 yrs 10 mos