Saikat Dutta

Digital Marketing Specialist

Bengaluru, Karnataka, India5 yrs 10 mos experience
AI Enabled

Key Highlights

  • 5+ years of experience in Ed-Tech and E-Commerce.
  • Led successful CRM initiatives resulting in increased conversion rates.
  • Championed growth strategies for a major Campus Ambassador program.
Stackforce AI infers this person is a growth-focused marketing professional in the Ed-Tech and E-Commerce sectors.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Growth MarketingAffiliate MarketingGrowth StrategiesDigital MarketingEmail MarketingPerformance Strategies

Other Skills

Adobe PhotoshopAnalytical SkillsArtificial Intelligence (AI)Brand DevelopmentBrand MarketingBrand StrategyBusiness AnalysisBusiness DevelopmentBusiness StrategyC++Competitive AnalysisCopywritingCustomer ServiceData AnalysisData Entry

About

With over 5+ years of experience in Ed-Tech, E-Commerce, CRM, affiliate, loyalty, and Program management, I excel in launching and managing online affiliate & loyalty programs through collaborative leadership. As an Associate - Revenue & Growth at Myntra, I manage the planning of all CRM channels, implementing successful strategies for increased traffic, revenue, and customer retention. Spearheading CRM planning for all major sale events, I contribute to business growth with a focus on innovation and strategic engagement. Dedicated to delivering exceptional customer experiences, I leverage cross-channel expertise and analytics, aiming to contribute to organizational success in the dynamic realm of marketing and growth.

Experience

5 yrs 10 mos
Total Experience
2 yrs 11 mos
Average Tenure
3 yrs 2 mos
Current Experience

Myntra

Assistant Marketing Manager

Apr 2023Present · 3 yrs 2 mos · Bengaluru, Karnataka, India · On-site

  • Led the strategic planning and execution of Q2-Q4 YTD’23 CRM initiatives while taking charge of all
  • communication channels across the CRM charter. Guided segmented user journeys tailored to cohorts,
  • influenced by user behavior, intent, and prior purchases.
  • Devised and implemented automated customer lifecycle communications—Cart drops, BNB, New
  • user, Cross-sell, Replenishment—culminating in a remarkable 4x increase in conversion rates.
  • Steered the swift expansion of CRM operations, overseeing planning and execution across all
  • channels. Collaborated with stakeholders to introduce pioneering CRM initiatives, including templatized creatives via Kubric, purchase behavior-based communication, and trend-based Pricing property image notifications. Achieved a substantial XX% increase in Open rates.
  • Executed hyper-personalization strategies, resulting in a daily surge of XXk sessions. Conducted rigorous A/B tests on communication themes, tones, formats, and creative elements, leading to a significant XXk increase in sessions and an impressive XX% rise in open rates across notification, email, and WhatsApp channels.
Customer Relationship Management (CRM)Marketing ManagementData AnalysisEmail MarketingGrowth Marketing

Internshala

3 roles

Senior Marketing Associate

Promoted

Apr 2022Apr 2023 · 1 yr

  • Supervised and directed a team of 6 individuals while overseeing the complete affiliate marketing segment of Internshala, i.e., the Internshala Student Partner program.
  • Championed the growth of Internshala Student Partner, India's most extensive Campus Ambassador
  • program, leading to a 1.5X surge in YoY revenue, monthly active users, and new user acquisition by
  • implementing novel growth strategies and program restructuring.
  • Formulated annual plans and administered budgetary disbursement of INR XX Lacs (comprising
  • fixed, variable, overhead, and contingency expenses) for the Internshala Student Partner
  • program. Established revenue and new user acquisition objectives for FY-21/22, 22/23, and
  • 23/24, grounded on M-o-M traffic and user purchase statistics.
  • Directed the comprehensive implementation of over 15 new user acquisition campaigns,
  • leveraging collaborative efforts with diverse stakeholders, and enhancing the existing growth
  • funnel and CRM process.
  • Devised and implemented qualitative data analysis structures to scrutinize multiple growth
  • experiments, enabling the prediction and refinement of north-star metrics for the segment
  • while Implementing innovative strategies to augment the LTV and NPS of the users.
Affiliate MarketingGrowth StrategiesTeam LeadershipData Analysis

Marketing Associate

Promoted

Aug 2020Jun 2022 · 1 yr 10 mos

  • Building, India’s biggest Campus Ambassador program – Internshala Student Partner by hiring over 8 lac+ student partners across India from 15,000+ colleges while growing the channel to become of the largest offline contributors in driving key business goals and performance
  • Ideating & developing the year-long plan (student acquisition & category revenue goals, estimated budget, etc) for the ISP program while grooming new and existing team members in campaign execution and digital marketing roles
  • Led the end-to-end execution of 15+ Internshala Student Partner campaigns that included managing on-page content, email marketing, stakeholder management, and campaign promotions on multiple marketing channels like Email, SMS, In-product display ads, product nudges, etc.
  • Achieved 90% of user reactivations and new user acquisition goals by undertaking 360 execution of creative marketing contests with student partners resulting in high conversion rates, session quality, user hits, ORs/CTRs, and user engagement.
  • Built user flows via Google Analytics to establish UI/UX improvements by revamping the complete design, marketing content etc for the Internshala Student Partner campaign page which led to an 18% jump in student applications. The project involved market surveys, understanding user behaviour, A/B experiment, planning & coordinating with various internal stakeholders
  • Performance marketing by leveraging data insights from internal traffic & sales, user surveys, and research using analytical tools and studying campaign metrics for ideating improvements and optimizing operations.
Digital MarketingEmail MarketingStakeholder ManagementData Analysis

ISP Hiring Manager

Feb 2020Aug 2020 · 6 mos

  • - Developing performance strategies through optimized student partner hiring, efficient training, on-boarding plans, and high-intensity process involvement to boost student engagement while delivering sales & revenue targets for Internshala Trainings with year-on-year revenue growth
Performance StrategiesTraining and DevelopmentProcess Optimization

Education

UIETH, Panjab University

Bachelor of Engineering - BE

Aug 2016Aug 2020

Kendriya Vidyalaya

Jan 2008Jan 2015

Modern English Academy

Jan 1998Jan 2008

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