Saiyam Jain — DevOps Engineer

I am a Software Engineer II at Blue Yonder with 3+ years of experience in Site Reliability Engineering (SRE), DevOps, and Cloud Engineering, specializing in Azure Cloud, CI/CD automation, IAM, and production reliability. While my designation is Software Engineer II, I actively take on lead responsibilities — from mentoring junior engineers to being the first point of contact for production failures and cross-team escalations. In my current role, I focus on ensuring system reliability and fault-tolerant deployments. I design and maintain Day1 and Day2 deployment pipelines using GitHub Actions, Ansible, and PowerShell, automating recurring tasks and reducing manual effort significantly. I also manage API deployments on Azure API Management (APIM), including rate-limit configurations per customer needs, and handle patch upgrades, environment provisioning (commissioning/decommissioning), and rollback workflows. I take ownership of Identity and Access Management (IAM) for TMS globally, including realm creation, entitlement management, IdP association, OIDC integrations, APIM registrations, and secret handling in Azure Key Vault. I also troubleshoot and resolve pipeline failures, SSL/TLS handshake issues, API downtime, and DB restore mapping problems, cutting mean time to recovery (MTTR) by over 30%. Beyond automation and troubleshooting, I work closely with CI teams (build delivery), operations teams (customer-facing), and multiple internal engineering teams to ensure smooth deployments across global regions (US, Europe, APAC, Australia). I’ve supported enterprise customers such as Nike, Europastry, Litehouse, Outokumpu, and US Foods, ensuring stable and reliable environments tailored to their needs. 🔹 Key Skills & Tools: Cloud & DevOps: Microsoft Azure (VMs, APIM, Key Vault, Load Balancer, DNS), GitHub Actions, Ansible, Docker Scripting & Automation: Python, PowerShell, Shell scripting IAM & Security: LIAM enablement, OIDC, Identity Provider (IdP) integrations, realm administration, APIM registrations, secret management Reliability & Production Support: Incident response, escalation handling, MTTR reduction, patch upgrades, rollback frameworks, multi-product integration (TMS, Fleet, WMS) Collaboration & Leadership: Mentoring junior engineers, cross-team coordination, customer onboarding, environment customization based on stakeholder requirements

Stackforce AI infers this person is a Cloud and DevOps Engineer specializing in SaaS solutions.

Location: Bengaluru, Karnataka, India

Experience: 3 yrs 11 mos