Mar 2024 – Dec 2024 · 9 mos · Gurugram, Haryana, India · On-site

• Part of the team building an ETL (Extract Transform Load) platform, which enables Real time data replication from any source to destination system using Apache Flink under the hood.

Apr 2023 – Mar 2024 · 11 mos · Gurugram, Haryana, India

• Owned the Survey Module within the Care Backend team, managing the complete feature development lifecycle while utilizing Agile methodologies and SOLID principles to ensure scalable and maintainable code.
• Led a custom integration project for Samsung, engineering a system that seamlessly connects their GCIC system with Sprinklr's survey capabilities. The solution manages target profile fetching, survey triggering, real-time response relay, and analytics, showcasing my ability to lead technical discussions with clients and implement complex solutions.
• Contributed to the Knowledge Base and Email channel modules as well, implementing key features such as PDF/Docx exporting and multi-language support for KB articles. Engineered robust migration solutions, including scripts to transfer KB data from platforms like Contentful and a high-volume email case migration system that processed millions of tickets from Freshdesk to Sprinklr during customer onboarding.
• Collaborated with cross-functional support teams regularly & during on-call rotations to swiftly resolve customer issues related to features, setup, and bugs for these modules, ensuring adherence to Service Level Agreements.
• Throughout my tenure, I gained extensive experience with microservices architecture, scheduler jobs, async processing and text-search systems. My ability to understand and navigate Sprinklr's intricate system architecture demonstrates my growth as a software engineer capable of handling challenging, multi-faceted projects in a complex enterprise environment.

Jun 2021 – Apr 2023 · 1 yr 10 mos · Gurugram, Haryana, India

Mar 2021 – Aug 2021 · 5 mos · Remote

• Mentor for Google Summer of Code at Oppia Open Source Org, guiding a student through a 3-month project. Led project conceptualization, requirement formulation, and design doc review, culminating in successful mentorship and project completion.

Jun 2020 – Aug 2020 · 2 mos · Gurugram, Haryana, India

• Worked on an open source backend project with the Oppia Android Team at Google.
• This enabled multiple user profiles within an Oppia account and added support for multiple authentication methods for the Android app currently in development.
• Involved creating a full design on a product level (describing all user flows) plus technical implementation level, without affecting the existing 1 million+ (approx) active users on Oppia’s web platform supported by the same backend. Part of the project implementation was pushed into production during the internship tenure itself.

Jan 2020 – Apr 2020 · 3 mos

Aug 2019 – May 2021 · 1 yr 9 mos

• Honors Student at the Data Sciences and Analytics Center, IIIT Hyderabad, under Prof. Vikram Pudi. Focused on problem statements related to Text Summarization, Classification, and Clustering methods over 2 years. Also conducted Independent Study under Prof. Lini Thomas for a semester, developing promising approaches for a creating a distributed version of frequent subgraph mining algorithm.

Aug 2018 – Nov 2018 · 3 mos · Hyderabad, Telangana · Hybrid

• Built an Android app from scratch as part of a team which maintains a complete track of vaccination of all the kids (done as a part of Govt. Scheme) in villages.
• The app has various functionalities like maintaining records for each child, tracking of vaccine stocks, organizing Vaccination sessions etc.
• Designed to be used by ANMs(village staff each of whom has a separate login to keep records of kids in the areas covered by them) to digitize and hence ease their entire management process, making the whole vaccination scheme of the government more effective.