Nov 2018 – Aug 2022 · 3 yrs 9 mos · Bareilly, Uttar Pradesh, India · On-site

• Key Responsibilities: MFI Business
•  Manpower Planning for MFI Business with the Business Heads
•  Leading the team of 4 HR professionals
•  Managing 4 regions with the strength of 1000+ employees
•  Spearheading and responsible for manpower projection and recruitment for Microfinance
• Business for entire UP-West
•  Strategizing & driving recruitment activities at regions through team & ensuring timely
• fulfilment
•  Driving “Employee referral” and “IJP” to aid quality hiring and reduce recruitment cost
•  Imparting Induction to new joiners
•  Involved in key leadership hiring’s for the businesses
•  Talent Management
•  Retention of right talent
•  Driving ADC programs and creating Talent Pool
•  Identification & counselling to non-performers & providing them constructive feedback
•  Initiatives for effective communication of performance feedback, performance improvement
• plans (PIPs) etc with respective business leaders.
•  Training & Development
•  Designing training calendar
•  Identifying training needs & arranging same for new joiners in coordination with training
• team
•  Employee Relations & Compliance
•  Handling disciplinary procedures including domestic enquiries & investigations
•  Ensuring timely closure of disciplinary cases through defined process
•  Conducting branch visits and regional office visits thereby creating HR visibility
•  Employee Engagement
•  Arranging quarterly RNR activities for top performers
•  Organizing & conducting monthly RLT’s
•  Closely working with business on strategizing and leading employee engagement initiatives
•  Organizing monthly Birthday celebration, Sponsoring Movie Tickets, Diwali Mahotsav
• celebration, Health checkup programs for employees, Coffee with HR sessions etc.
•  MIS & Reports
•  Releasing quarterly HR Commentary for UP West Zone
•  Maintaining various MIS viz: Recruitment MIS, Offer tracker, Attrition tracker etc
•  Publishing recruitment dashboard timely to Business Head

Jan 2018 – Nov 2018 · 10 mos · New Delhi Area, India · On-site

• Working for IIFL as Zonal Manager HR North
•  Sourcing through (Job Portals/Social Networking/Sites/Referrals/IJP/Consultants etc)
•  Ensure Day 1 delight for all new hires- 1. Sharing Onboarding information well in advance
• with candidate. 2. Ensuring all required infrastructure for the New joiner is in place before his
• joining.
•  Exit Interviews & actionable.
•  Responsible for hiring mid & senior-level positions.
•  Being the point of contact, closely tracking manpower requirement & sourcing talent
• through various channels to ensure branches are adequately manned.
•  Maintaining the quality of new hires through proper screening & background checks.
•  Responsible for on-boarding of new joiners in coordination with Ops Team & ensuring they
• are settled in their new assignment.
• Generating referrals through referral mails and motivating the employees to provide the more
• referrals.
•  Driving Employee Engagement initiatives in coordination with Engagement Team across the
• zone.
•  Managing attrition for the region through various HR interventions.
•  Taking up special assignments for improvement of Best Practices & Processes.
•  Data Management & preparing dashboards for the region

Jun 2015 – Aug 2017 · 2 yrs 2 mos · Gurgaon, India · On-site

• Handling support recruitment need for entire operations team.
• Sourcing candidates as per the business requirements through various channels consultants,
• driving referrals, Naukri and handling walk in.
• Conducting HR round for the selected candidates and negotiating salaries on company
• standards.
• Preparing reports and Daily Trackers.
• Hands on experience in recruitment for different languages PAN India ( Punjabi , Marathi ), field
• executives , executives for voice and non-voice profiles
• Responsible for hiring mid-level positions ( Team leader, QA and AM)
• Coordinating with the consultants regarding active business requirement
• Empanelment with the new consultants.
• Handling end to end recruitment
• Responsible for operational activities with the process managers
• Maintaining recruitment tracker Hirecraft.
• Responsible for on boarding activities (induction , handing over the batches on time, post joining
• formalities)
• Meeting hiring managers to discuss the hiring numbers and positions for the future
• Retention of employees who are initiating Voluntary Exits due to floor concerns related
• Management issue.

Jan 2014 – Jul 2015 · 1 yr 6 mos · Ghāziābād Area, India

• Responsible for recruitment of all departments for across whole UP west.
• Conducting HR interview to assess the fitment into organization structure.
• Coordinating with consultant for various positions across Region.
• Coordinating with different departments for interviews.
• DOJ Negotiation/Preparation of Offer Letters etc.
• Resource Allocation for forth coming projects.
• Weekly reporting on recruitment activities for the number of new Joiners & pending joiners with the entire information and summary.
• Ensured Cost Savings in Recruitment.
• Complete documentation
• Conducting joining formalities
• Sourcing through Employee referrals.
• Generating referrals through Line contribution.
• Maintaining daily referral tracker

Oct 2011 – Nov 2012 · 1 yr 1 mo · Noida Area, India

• Recruitment function