Sep 2023 – Jul 2024 · 10 mos · Dhaka, Bangladesh · Hybrid

Oct 2022 – Present · 3 yrs 7 mos

• Took two sessions with the interns at Wafi Solution. Topics included how to efficiently use JavaScript in web applications, asynchronous JavaScript, and common pitfalls.
• Taught a student at LaGuardia Community College, New York, the fundamentals of programming with Python.
• A top corporate officer in Bangladesh wanted to learn the basics of web development and took about five classes.

Aug 2021 – Dec 2022 · 1 yr 4 mos · Dhaka, Bangladesh

• ✔ Lead and trained the business development team.
• ✔ During my tenure in the business development team, successfully negotiated with logistics partners to gradually lower delivery charges outside the capital city, resulting in a significant 52% reduction in the delivery cost per order.
• ✔ Organized one of the largest annual sales events in the country, the Ekushey Book Fair 2022, in an online format, leading to a 50% increase in revenue compared to the previous occasion.
• ✔ Introduced innovative marketing ideas such as Arif Azad's Wish Card (Arif Azad is currently one of the best-selling authors in Bangladesh) and Writers Signature Bookmark. These giveaway products generated good results in sales and marketing.
• ✔ Achieved over 100% increase in the company's revenue during my tenure in the Business Development department.
• ✔ Assisted with the recruitment and interview process across various departments.
• ✔ Designed the upcoming eBook store of the company.
• ✔ Collaborated with top writers in the country to increase brand awareness.
• ✔ Contributed to the improvement of operations, logistics, and customer support.
• ✔ Regularly managed sales and promotional campaigns.
• ✔ Maintained business relationships with 100+ business partners.
• ✔ Managed sponsorships for various events.
• ✔ Introduced new product categories to expand the company's offerings.
• ✔ Drafted and reviewed contracts to ensure business compliance and security.
• ✔ Worked directly with the CEO to drive the company's growth.
• ✔ Assisted in formulating the company's various policies and strategies.

Dec 2020 – Sep 2021 · 9 mos · Dhaka, Bangladesh

• ✔ Established new Business Deals with 10+ renowned publishers in the country to increase the company's profit and expand its scope of work.
• ✔ Successfully organized the Ekushey Book Fair 2022, one of our largest annual sales events in the country, in an online format.
• ✔ Established business partnerships with various logistic companies to introduce country-wide home delivery and international shipping services.
• ✔ Implemented a Data Entry outsourcing program, which accelerated our product uploading process while reducing costs.
• ✔ Secured sponsorships for various events.
• ✔ Regularly managed sales and promotional campaigns.
• ✔ Regularly maintained business relationships with 100+ business partners.
• ✔ Introduced new Product Categories.
• ✔ Drafting and Reviewing Contracts.

Mar 2020 – Nov 2020 · 8 mos · Dhaka, Bangladesh

• ✔ Regularly confirmed orders promoted products, addressed inquiries, and facilitated conflict resolution with customers.
• ✔ During the first wave of the COVID-19 pandemic, I stayed and managed the office while also maintaining financial accounts alongside my regular duties.
• ✔ Worked to improve our overall customer support by introducing new software tools and customizing Google Sheets.
• ✔ Wrote content for our company for a few weeks.