Samsher Singh — Operations Associate
Owning the Redrive project for Sponsored Product Category to reduce escalations and improve customer experience. Driving automations & process Improvement initiatives to increase team productivity and deliver the projects in shorter timelines. Worked closely with stakeholders from engineering team to improve tracking mechanisms, reporting through dashboards Developed detailed project plans, timelines and tracking processes to ensure the timely delivery of projects and mitigating risks. Performing audits to improve machine model accuracy to enhance tool and system performance.
Stackforce AI infers this person is a Catalog Management Specialist with a focus on process improvement in e-commerce.
Location: Bengaluru, Karnataka, India
Experience: 11 yrs 8 mos
Skills
- Catalog Management
- Data Analysis
Career Highlights
- Led Redrive project to enhance customer experience.
- Implemented process improvements for team productivity.
- Developed tracking mechanisms for project delivery.
Work Experience
Amazon
Catalog Associate (11 yrs 8 mos)
Sr. Catalog Associate (8 yrs 6 mos)
Education
Master of Computer Applications (MCA) at Bangalore University
at Vinayaka Mission's Research Foundation - University
