Sandeep Madival — Operations Associate

● Ensure delivery executive availability to meet all requests by scheduling forecasting and surveying current user trends. ● Tracked and analyzed and productivity and key metrics in daily operation which establishes to improve overall profitability and bring in new customers ● Managed 30 team members across departments and managed 4 hubs. ● Collaboration with transport, customer service, Stakeholders, Warehouse, first mile, last mile departments to facilitate smooth materials inbound and return to the correct destination on right time ● Overseas hub operations as per company Policies & Procedures, leading teams to maximise profits and sales. ● Proficiently protect security of the employees and company assets by implementing cilantro and procedures. ● Inventory and budget planning. ● Supported regulatory compliance by overseeing all audits to verify protocol adherence and ensuring safety of employees & customers in covid-19 guidelines. ● Handled customer escalation on time to assist lower-level employees and maintain excellent customer service. Ensure customers are delight ● Fraud detection prevention ● Delivery executive payout design with better Unique Economy

Stackforce AI infers this person is a Supply Chain Management and Logistics expert with a focus on operational efficiency.

Location: Karkal, Karnataka, India

Experience: 7 yrs 9 mos