Nov 2023 – Mar 2025 · 1 yr 4 mos · On-site

May 2022 – Oct 2023 · 1 yr 5 mos · On-site

• Manage the French and N&S Europe Sales Development Representatives team
• Building a strong pipeline by identifying & pursuing new sales opportunities and prospects
• Recruit, hire, onboard, train, and manage SDRs
• Monitor and refine lead processes; continually optimize SFDC, and other selling tools to improve rep productivity
• Partner with management to execute company and department strategies and upholds standards to ensure that sales goals are met or exceeded

Oct 2021 – May 2022 · 7 mos · On-site

• Manage the Sale Development team on an operative and people management level
• Track sales targets for my team while mentoring, training, and enabling them
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Research and discover methods to increase customer/prospect engagement
• Build an open-communication environment for my team
• Liaise with Marketing and Product teams to ensure brand consistency and increase sales

Mar 2021 – May 2022 · 1 yr 2 mos · On-site

• Prospect into strategic business accounts via cold call, email and social selling strategies
• Set quality meetings between target buyer personas and our Channel Account Executives
• Manage and prioritize work for optimum efficiency and success
• Communicate general product information to prospects
• Qualify and respond to inbound inquiries to assess prospects for sales team follow-up
• Log all activities in Salesloft and Salesforce CRM
• Research target accounts to prioritize account-based outreach
• Exceed weekly/monthly goals for scheduled meetings, Opportunities created, and activity
• Prospect via tools (SalesNav, Zoominfo, Lusha, etc)

Jun 2018 – Mar 2021 · 2 yrs 9 mos · Achrafieh, Beirut Governorate, Lebanon · On-site

May 2017 – May 2018 · 1 yr · Athens, Attiki, Greece · On-site

• Arabic, French, and English Content Marketing Copywriter.
• Perform tasks associated with creating content for clients, including research, product descriptions, and basic proofreading
• Learn how to think conceptually and write engaging copy that meets strategic business goals
• Concept and collaborate with creative teams, including other Copywriters, Experience Designers, Art Directors, and Programmers
• Work with producers to ensure work is delivered on deadline and in line with agency and client standards

Apr 2015 – Aug 2015 · 4 mos · Lyon, Auvergne-Rhône-Alpes, France · On-site

• Elaborate a marketing plan for the new software application
• Manage social media : Community Management
• Proofreading, editing, and translating tasks
• Customer relationship management (CRM) studies

Jul 2011 – Aug 2014 · 3 yrs 1 mo · Achrafieh, Beirut Governorate, Lebanon · On-site

• Help clients in their choice of books
• Check-up stock and make orders when necessary
• Keep up-to-date with recent books